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SBS 2003 R2 plus W2K3 terminal server running SQL 2000

Posted on 2008-10-27
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Last Modified: 2013-11-21
Hi Experts,
I have a customer with a small network.
He has a SBS 2K3 R2 PDC and a Windows 2003 member server configured as a Terminal Server. Terminal server is running a SQL Server 2000 to.
There are some mobile users who need to run an application based in SQL. We have configured SBS and TS to run terminal on the member server.
Users can login perfectly to the TS but cannot run the SQL application. They receive an error window with the next message:
Component Crystl32.ocx or one of its dependencies not correctly registered: A file is missing or invalid.
To diagnose we tried to run the application from SBS server. To our surprise it runs OK.
Please I need some help to diagnose the problem.
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Question by:macastri
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Expert Comment

by:Andrew Davis
ID: 22812883
the application that uses the sql, sounds like it wasnt installed on the terminal server in "install mode" this is a must for terminal server otherwise there will be problems. i would re-install it through add-remove programs. when you do this click install app from floppy disk then browse the install location. you will notice at one of the stage just prior to the install launching there will be a window that says to not close this window till the install is complete, this allows the terminal server to install the appas it needs to for all users. generally i install then start the app and chek/customize then click the end of install.

or you could just try copying the ocx and then registering it. (google "register ocx")
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by:macastri
ID: 22813358
Thanks very much for you answer Andrew.
Programmer said to me that it is not necessary to install Crystal.
That may be true because when I run the application us a domain administrator member of TS it runs perfectly.
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Accepted Solution

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macastri earned 0 total points
ID: 22842444
After reading on the web a lot of similar problems, the solution is to install application with server in install mode.
How to do that:
1- Open a command window.
2- Type "change logon /disable" (without the quotes).
3- Type "change user /install".
4- Install Application using Control Panel. When I say to use Control Panel, you must use it and take care  not to use another method.
5- When installation is finished, type "change user /execute".
That is all.    
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