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Looks to me as an issue with old ost corruption. Please have her uninstall Outlook completely and re-install Outlook at a separate location on same drive.<br />
<br />
That should do the magic.<br />

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Looks to me as an issue with old ost corruption. Please have her uninstall Outlook completely and re-install Outlook at a separate location on same drive.

That should do the magic.


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I do not understand this part - why would exchange server resend the emails already sent earlier - doesnt make sense. Emails once downloaded should not be resend.<br />

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I do not understand this part - why would exchange server resend the emails already sent earlier - doesnt make sense. Emails once downloaded should not be resend.


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I upgraded a user at my company to Outlook 2003 from Outlook 97. &nbsp;Now she is being flooded with over 10K old emails. &nbsp;I'm guessing it's a cache setting somewhere, but I'm new to Outlook and can't find it. &nbsp;<br />
<br />
Any ideas?<br />
<br />
Thanks.
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I upgraded a user at my company to Outlook 2003 from Outlook 97.  Now she is being flooded with over 10K old emails.  I'm guessing it's a cache setting somewhere, but I'm new to Outlook and can't find it.  

Any ideas?

Thanks.

Inbox flooded with old email after upgrade to Outlook 2003

Interactions between email servers and clients are governed by email protocols. The three most common email protocols are POP, IMAP and MAPI. Most email software operates under one of these (and many products support more than one).  The correct protocol must be selected, and correctly configured, if you want your email account to work.

Email Protocols

Exchange is the server side of a collaborative application product that is part of the Microsoft Server infrastructure. Exchange's major features include email, calendaring, contacts and tasks, support for mobile and web-based access to information, and support for data storage.