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  • Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 1414
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How do I resolve a user's VPN connection issues?

I am not able to connect using one of my VPN server IP addresses. I connected to the same IP address yesterday night. Today I am getting the following error message:
error: The SSL-VPN server is not reachable. The server may be down or your internet settings may be down.

How can I resolve this?
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bobox00
Asked:
bobox00
2 Solutions
 
mrwalker15Commented:
Can you provide equipment models and your network setup? Thanks.
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two_people_hkCommented:
Can you provide more information? It just like the problem of internet connect either on server or client.
1. Check you VPN Server's internet connect and make sure it is power on.
2. Check client's PC internet connection and VPN client configurated property.
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bobox00Author Commented:
User can now connect. I didn't have to do anything :)
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