Want to protect your cyber security and still get fast solutions? Ask a secure question today.Go Premium

x
?
Solved

Can't Backup Blackberry Address Book on PC

Posted on 2008-10-27
2
Medium Priority
?
1,005 Views
Last Modified: 2010-04-21
Our BES is running Blackberry Manager v. 4.1.4.28 and we use GroupWise.  I have a user who is synced, fine and now want's to back up his Contacts.  Is it possible to somehow pull these into GroupWise?  He didn't have a GroupWise Address Book set to sync with his Blackberry and when we try to do it locally, Blackberry Desktop Manager won't restore the Address Book.  

Thanks in advance.
0
Comment
Question by:prodcon
2 Comments
 
LVL 6

Accepted Solution

by:
randdv8 earned 1000 total points
ID: 22891678
On the blackberry, go to messages.  Click the menu key and go to option.  Set Wireless Sync to "No".  You should now be able to restore the contacts through Desktop Manager.  When done, re-enable the wireless sync.
0
 

Author Closing Comment

by:prodcon
ID: 31510340
Worked nicely, thank you very much!
0

Featured Post

Free Tool: Path Explorer

An intuitive utility to help find the CSS path to UI elements on a webpage. These paths are used frequently in a variety of front-end development and QA automation tasks.

One of a set of tools we're offering as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

The latest Citrix Receiver has been released (May 2010) and is finally available for BlackBerry devices, version 1.0. Once installed, BB users can access Citrix applications from their device, on any* mobile network or WiFi connection. This is cu…
I've already touched on keyboard shortcuts that can be used in a BlackBerry to make navigation much more easy but there are also another set of commands which are hidden for different reasons. Standard users won't need these unless under exceptional…
Loops Section Overview
Whether it be Exchange Server Crash Issues, Dirty Shutdown Errors or Failed to mount error, Stellar Phoenix Mailbox Exchange Recovery has always got your back. With the help of its easy to understand user interface and 3 simple steps recovery proced…
Suggested Courses
Course of the Month10 days, 20 hours left to enroll

571 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question