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Can't Backup Blackberry Address Book on PC

Posted on 2008-10-27
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Last Modified: 2010-04-21
Our BES is running Blackberry Manager v. 4.1.4.28 and we use GroupWise.  I have a user who is synced, fine and now want's to back up his Contacts.  Is it possible to somehow pull these into GroupWise?  He didn't have a GroupWise Address Book set to sync with his Blackberry and when we try to do it locally, Blackberry Desktop Manager won't restore the Address Book.  

Thanks in advance.
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Question by:prodcon
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randdv8 earned 250 total points
ID: 22891678
On the blackberry, go to messages.  Click the menu key and go to option.  Set Wireless Sync to "No".  You should now be able to restore the contacts through Desktop Manager.  When done, re-enable the wireless sync.
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Author Closing Comment

by:prodcon
ID: 31510340
Worked nicely, thank you very much!
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