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The server was unable to allocate from the system nonpaged pool because the pool was empty

Posted on 2008-10-27
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Last Modified: 2012-05-12
Tried using poolmon to locate the driver that is causing this issue but have been unsuccessful. Seems as if we are having to reboot a few of these severs everytime this happens and it is becoming a problem. They become unresposive when this alert triggers.

Event Type:      Error
Event Source:      Srv
Event Category:      None
Event ID:      2019
Date:            10/27/2008
Time:            7:30:20 AM
User:            N/A
Computer:      SULU
Description:
The server was unable to allocate from the system nonpaged pool because the pool was empty.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 00 00 04 00 01 00 54 00   ......T.
0008: 00 00 00 00 e3 07 00 c0   ....ã..À
0010: 00 00 00 00 9a 00 00 c0   ....š..À
0018: 00 00 00 00 00 00 00 00   ........
0020: 00 00 00 00 00 00 00 00   ........
0028: 02 00 00 00               ....    

Event Type:      Error
Event Source:      EventLog
Event Category:      None
Event ID:      6008
Date:            10/27/2008
Time:            2:26:28 PM
User:            N/A
Computer:      SULU
Description:
The previous system shutdown at 8:05:52 AM on 10/27/2008 was unexpected.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: d8 07 0a 00 01 00 1b 00   Ø.......
0008: 08 00 05 00 34 00 27 03   ....4.'.
0010: d8 07 0a 00 01 00 1b 00   Ø.......
0018: 0d 00 05 00 34 00 27 03   ....4.'.
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Question by:bmonroe44
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5 Comments
 
LVL 4

Author Comment

by:bmonroe44
ID: 22821789
Looks like we might be able to trace this to Panda AntiVirus and a memory leak. What would be the best possible approach to correcting this if it were the case?
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LVL 59

Expert Comment

by:Darius Ghassem
ID: 22822363
Does Panda AV have a patch for this issue? Call tech support to see. If they don't then removing the AV and running for a couple of days without it to see if it is the actual issue. If the issue turns out to be Panda then finding another AV solution for the servers would be the best bet. Currently we are running McAfee total protection the servers because of the huge issues we had with Symantec Endpoint.
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LVL 4

Author Comment

by:bmonroe44
ID: 22825472
It is two versions behind and I will try both cases to verify.
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LVL 4

Accepted Solution

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bmonroe44 earned 0 total points
ID: 22897450
After removing Panda the issues have gone away. Looks like we just need to get a better av solution.
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