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have you removed the account settings in Outlook. tools -&gt; options -&gt; account settings. I would remove the old settings. Now if he wants access to their old e-mail convert the ost to a pst and then remove the ost alltogether.<br />
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have you removed the account settings in Outlook. tools -> options -> account settings. I would remove the old settings. Now if he wants access to their old e-mail convert the ost to a pst and then remove the ost alltogether.



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I have a client running Outlook 2003 on a desktop machine in a client/server environment. &nbsp;This workstation was recently migrated from a domain with an Exchange server to a domain that doesn't have an Exchange server. &nbsp;The email now being used by that client is a POP3 account. &nbsp;The problem is that when Outlook is open, the right tray icon shows Outlook as being &quot;offline&quot;. &nbsp;The client can still send/receive, but they have to push the Send/Receive button manually. &nbsp;The automatic send when connected is not working. &nbsp;<br />
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Any ideas will be greatly appreciated.
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I have a client running Outlook 2003 on a desktop machine in a client/server environment.  This workstation was recently migrated from a domain with an Exchange server to a domain that doesn't have an Exchange server.  The email now being used by that client is a POP3 account.  The problem is that when Outlook is open, the right tray icon shows Outlook as being "offline".  The client can still send/receive, but they have to push the Send/Receive button manually.  The automatic send when connected is not working.  

Any ideas will be greatly appreciated.

Outlook 2003 Showing Offline

Interactions between email servers and clients are governed by email protocols. The three most common email protocols are POP, IMAP and MAPI. Most email software operates under one of these (and many products support more than one).  The correct protocol must be selected, and correctly configured, if you want your email account to work.