After installing Windows XP Professional, no wireless or ethernet connection
Posted on 2008-10-27
My son has just bought a new SATA hard drive for his laptop (Samsung Q45) which replaced an old hard drive which ran on Windows Vista.
He has tried to connect to the internet via ethernet and after inputting the correct data (i.e. correct IP address etc) it doesn't connect. Someone running the same version of XP inputs the same data and is able to connect fine. It seems that the problem is that there is no 'Local Area Connection' showing up. In the other person's version of XP the Local Area Connection is present.
With regard to wireless, there is no option for it in network connections even when around a wi-fi network.
It is absolutely impossible for him to connect to the internet in any way. He does not know why and would appreciate advice on how this problem can be solved.
My son is living in Italy at present and it is difficult to communicate with you from where he is. If you can suggest any solution, I would be most grateful.