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Citrix "My document redirection"

Posted on 2008-10-27
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Last Modified: 2013-11-21
I currently have Microsoft office 2007 published on my 4.5 Presentation server.  By default in outlook when users try to save an attachment or attach a file, outlook looks for the attachment in C:\Documents and Settings\username on the presentation server.  I want it to open on a different server named \\not_presentation_server\citrixprofiles\username.

To try and remedy this Ive done then following:

In Active Directory in the users properties, on the terminal services profile tab, in the Terminal Services User Profile, Profile Path I have a UNC path pointing to \\not_presentation_server\citrixprofiles\username

On the users actual desktop I have changed their My Documents to point the same server \\not_presentation_server\citrixprofiles\username.

In office under the Word Options  Advanced  File locations I have also changed all the file locations to point to \\not_presentation_server\citrixprofiles\username.

But still users do not save to or attachments from \\not_presentation_server\citrixprofiles\username. They still are opening to the presentation server. What can I do to fix this.

Thanks,
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Question by:SHAX
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JaredJ1 earned 2000 total points
ID: 22820075
Ok, there are several issues here. Default Save location in Word is normally the users "My Documents" folder by default. However, when a user receives an attachment in Outlook and they open the attachment, then click Save As, the location is different. This is because of how the attachment process works. See below:
1. User receives email with Word attachment. They open the attachment.
2. The system saves the document temporarily in the temp folder structure.
3. The user clicks "Save As" and because the document is already saved (in the temp folder), it displays the same location as the current doc is already in. This is standard practice for Windows apps.

You can re-direct the users "My Documents" folder to a different location, but this will not solve the above issue. It will solve the problem with default save as (for new documents). To redirect the users my Docs you should use Group Policy. The Citrix servers computer objects should be in a separate OU. You should then enable a policy on that OU that turns on the "loopback policy" in "Replace" mode. Then in the same policy, under "User Configuration", Windows Settings, Folder Redirection, My Documents - specify to redirect to the location (\\not_presentation_server\citrixprofiles\username)

This should then change the my docs location in all citrix sessions.
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