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Lexmark MarkVision - can it track toner usage?

Posted on 2008-10-27
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Last Modified: 2013-11-29
Hi. I am trying to track toner usage for our 6 printers - Lexmark, Xerox, and HP.
The Xerox printer management software (for networks) can track toner usage - it reports WHO printed WHAT (by IP address), what time, and how much toner they used. Very convenient.

But for the Lexmarks, I installed MarkVision, and I can't find this feature. It shows me the toner levels, but doesn't track "who" printed "what".

Does MarkVision have this? Is there another App which can create these reports, for Lexmark  laser printers?

Thanks.
-Soy
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Question by:soyproduct
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hdhondt earned 500 total points
ID: 22817271
Toner usage cannot be estimated by any software, it needs to be reported by the printer. Some Xerox printers report the toner used on each individual job from their built-in web page. This is accessed by Xerox' Usage Analysis tool. Most other printers, including Lexmark, do not support this feature.
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by:soyproduct
ID: 22821503
Thanks hdhondt:.

Let me clarify a bit - I need to know "who" printed "how many pages" and "when". I do not necessarily need to know toner usage.

Simply a log of the built-in print queue, I guess.

Thanks-
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by:hdhondt
ID: 22826760
That still amounts to the same thing. Most printers don't keep job logs. And if the printer does not keep it, neither MarkVision nor Xerox CenterWare Web or HP WebJetAdmin can tell you about it. All those packages get their information from the printer.

There are other printer management packages that can do this, but they are expensive. Even then, most only keep track of total number of pages printed, not by whom. And those that do log user data will require strict adherence to certain rules, e.g. only print via a nominated server.
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