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SBS shared printer problem

Posted on 2008-10-27
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Last Modified: 2010-04-19
I have a client that uses SBS 2003. They have one shared printer that all people use. Every person has an AD account, but no one logs on to the network. When I try to add the printer through Add Printers, the Domain shows up but I can't expand it to see the printer. I have to map a drive to the server, authenticate to it. Then I can add the printer.

After a reboot, the printer is not avaulable unless I remap and authenticate again. Is there a way to simplify this?
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Question by:ssites
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Expert Comment

by:andrew_aj1
ID: 22816335
You should add ther user's network logon information to the user profile. Go the the control panel and open User Account. From there select the user. At the top left you should see 'Manage my network passwords'. Add the logon information there and that should solve your problem.
Good luck.
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Author Comment

by:ssites
ID: 22831744
Thanks I will try that tomorrow and see if it works. Thanks!
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Author Comment

by:ssites
ID: 22870828
That seems to have worked. Thanks!
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Accepted Solution

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ssites earned 0 total points
ID: 24140982
resolved the issue
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