Solved

Duplicate pages suddenly being printed

Posted on 2008-10-27
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Last Modified: 2013-12-15
We have a HP Laserjet 4250n shared via IP to a windows 2003 server.
Everything was working fine until midway through this morning, when it started printing an extra page per order (Visual Fox Pro Sales Order & Packing Slip)

The weird thing about this is that it isn't printing PAGE/BLANK/PAGE/BLANK, its printing PAGE/PAGE/BLANK/BLANK

In addition, its only occuring for the VFP printouts, not for test pages et all.

Have Tried:
Whether the form has been modified - it hasn't been changed in months
Shutting the printer down & unplugging the printer then restarting
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Question by:MedicalAdmin
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5 Comments
 
LVL 12

Assisted Solution

by:jrbbldr
jrbbldr earned 175 total points
ID: 22815674
Since you mention VFP above I assume that you are using VFP Report Form's to print out, not the old @SAY report method.

The first thing that I would look at is the data itself.

Is this extra page on ALL Sales Orders regardless of the line item count?    
Or only on some Sales Orders with a line item count above a certain threshold?

Can you use VFP's Trace mode to make a copy of the data into a separate 'test' data table?

If so I would create the copy and then go into VFP's development environment and Preview the Report Form with that data (no printer output yet).    

If extra pages appear in the Preview, then the Report Form might need to be modified so as to prevent the problem based on the number of records in the data.

If no extra pages appear, then continue in the development mode and send the output to the printer - check the results.

While MUCH less likely, there could also be some 'hidden' codes within the data itself which are forcing a Page Eject.

Good Luck.
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LVL 17

Assisted Solution

by:ramrom
ramrom earned 25 total points
ID: 22817604
Any chance the report width is greater than the page width?
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Author Comment

by:MedicalAdmin
ID: 22818381
its important to note that the form hadn't been modified, the same process that was working this morning was printing extra pages this afternoon
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Author Comment

by:MedicalAdmin
ID: 22818476
i'm thinking it must have something to do with the printer...
but i'll try both of your suggestions tomorrow am and let you know what happens
0
 

Accepted Solution

by:
MedicalAdmin earned 0 total points
ID: 22872116
the printer driver was corrupted a reinstallation of the printer on the server corrected the problem
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