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Cisco Callmanager 6.1 transfering calls

Posted on 2008-10-27
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Last Modified: 2012-05-05
Is there a way that call manager can send a transferred call back to the phone that transferred it?  Currently we are setup to transfer all calls that are busy or "no answer" back to the receptionist. But we'd like to have the system transfer the call back to the person who transferred it.  Is this possible?
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Question by:Daves166
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greekstones earned 125 total points
ID: 22951006
Hi there

I don't think that is possible. I believe the only way you can do this is with hunt group.

configure all the line group profiles to call foward no answer to the pitol number. Also configure the line group as longest idle and set it to 180 sec.






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by:Daves166
ID: 23045123
How would you do that?  Hunt groups?  How would it know which DN it came from?
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