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Backup Exec Windows 2003 Server backing up to disk/folder on a different file server - No tapebackups

Posted on 2008-10-27
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Last Modified: 2013-12-01
Non-profit organization purchased Symantec's Backup Exec 11D for Windows 2003 Servers.

The server has no tape drive. The plan was to backup the server to another server's folder at another location.

I've never setup this version of Backup Exec or setup backing up to folders instead of a tape drive.

I was able to create a job and point to a folder on another file server. However, the job fails with the below information.

Job name            : FS03DataJob type            : BackupJob status          : FailedJob log             : C:\Program Files\Symantec\Backup Exec\Data\BEX_FS03_00003.xmlServer name         : FS03Selection list name : FS03Data

Device name         : Backup-to-Disk Folder 03DataTarget name         : Backup-to-Disk Folder 03DataMedia
set name      : Keep Data Infinitely - Do Not Allow Overwrite

Error category    : Resource ErrorsError             : e0000f02 - The media server could not connect to the remote computer. The remote computer may not exist on the selected subnet. Try an alternative network interface, or allow Backup Exec to choose any available network interface.
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Do I need to install software on the server which has the backup folders? If so what agent, it the remote backup agent? The remote backup agent appears to be software which allows another server to backed up by the BE server.

What am I missing?

I just discovered  we need to purchase and install the Advanced Disk-based Backup Option.

Does any one know whether other options need to be installed or not?

Thanks,
Peter



 

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Question by:PeterFuerte
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by:Hedley Phillips
ID: 22820018
Hi,

you don't need to install the remote agent or any other software on the other machine.

I have just created a Backup2Disk folder on a remote machine, shared the drive and given everyone write perms. Then in BUE, targeted a quick and small job to it and it ran fine.

Have a read through this Symantec tech note with regards to the f02 error you are getting:

Backup of a remote server fails with error : 0xe0000f02 - The media server could not connect to the remote computer. The remote computer may not exist on the selected subnet, but the option to use any available network route was not selected.

http://seer.entsupport.symantec.com/docs/275418.htm
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Author Comment

by:PeterFuerte
ID: 22823033
Mr-Madcowz,

First, I did create a shared folder to use on the second server, FS02. It was not givern the name Backup2Disk nor could see how to create such a folder. How and where did you create the Backup2Disk folder?

Do you have the Advanced Disk-based Backup Option installed on the server Backup Exec is installed, the BE media server? The documentation and Symantec stated this option was required. Perhaps I'm misunderstanding the purpose of the Advanced Disk-based Backup Option. That would be great if it is not required.

Peter
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Expert Comment

by:Hedley Phillips
ID: 22823138
I just logged into the machine in question and created a folder. You can call it what you want. Mine was C:\Backup2Disk but you could call it C:\sausages.

I then shared it so that it was available over the network.

Next, in Backup Exec go to the Devices Tab, right hand click on Backup-to-Disk Folders and select New Backup-to-disk Folder.

Here you can call it what you want again, it doesn't have to match the actual name of the folder and click ok.

You are now ready to try a test job.

This should now create a bkf file in the folder on the other server and complete the job.

If it didn't, paste the error again (it might be the same as before) and we will work on resolving it.

Did you work through the support doc link.
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Hedley Phillips earned 500 total points
ID: 22823148
Damn,

pressed submit before I was ready.

We don't have the Advanced Disk-based Backup Option installed.

All we have on top of the Media server and a few remotes is the Exchange agent.
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Author Closing Comment

by:PeterFuerte
ID: 31510480
Thanks for clearing up the confusion on Disk-based Backup agent. I was unable to contact Symantec tech support because the manager did not purchase the maintenance/tech support contact and the Symantec sales person was positive we could do backup to folders without buying another Symantec option.
Thanks for the great assistance,
Peter
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Author Comment

by:PeterFuerte
ID: 22826271
Oops, typo. I hit the Submit too soon. I forgot to add the word "not" to my comment.

The Symantec sales person was positive we could "not" do backups to disk/folder without buying another Symantec option.

Thanks for the great assistance,
Peter
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