?
Solved

Duplicate words printing from an Email.

Posted on 2008-10-27
4
Medium Priority
?
253 Views
Last Modified: 2011-10-19
I have a user who has brought up a very strange issue that I have not seen before.  When she receives an email, it looks the exact same was as it was typed out.  The issue is, that when she prints the email, the end of each line, will appear at the beginning of the next line.  See attached file for an example of the duplicate text.  The first few instances have been highlighted.

As far as I can tell, the duplicate text will only appear when coming from a certain employee.  The user with the issue says that she noticed the problem first occurring after she received a larger monitor for her desktop.  What do you guys think?
0
Comment
Question by:cbaytech
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
4 Comments
 

Author Comment

by:cbaytech
ID: 22816220
Sorry, but I forgot to attach the file.
Mary-Email-problem.JPG
0
 
LVL 19

Expert Comment

by:dlc110161
ID: 22823358
First thing I would do is update the printer drivers. If necessary, deleting the printer and then adding it back. Also, I am sure that you have confirmed that when the email in question is sent to someone else, it does not have the same issues? Even when printed to the same printer?

Dawn Crosier-Bleuel
Word MVP
0
 

Author Comment

by:cbaytech
ID: 22824083
We have tried printing the message out on a different printer altogether from the main users workstation.  I have had her forward the message to my email account, and print from my printer in a different part of the building, and still showing up with double text.
0
 

Accepted Solution

by:
cbaytech earned 0 total points
ID: 23077706
Curious if anyone is still monitoring this question?  I have been doing research on my own to no avail, and the user is starting to run thin on patience.  This is effecting her daily work as she prints out multiple copies of messages to send out.  Thank you in advance for any input you might have.
0

Featured Post

VIDEO: THE CONCERTO CLOUD FOR HEALTHCARE

Modern healthcare requires a modern cloud. View this brief video to understand how the Concerto Cloud for Healthcare can help your organization.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Many people use more than one email account and so it becomes difficult for them to manage them when they use separate accounts,  so, in this article, I have shared an easy way to add Other Mail Accounts in your Google Inbox. It helps to combine all…
This article describes how to import an Outlook PST file to Office 365 using a third party product to avoid Microsoft's Azure command line tool, saving you time.
A short tutorial showing how to set up an email signature in Outlook on the Web (previously known as OWA). For free email signatures designs, visit https://www.mail-signatures.com/articles/signature-templates/?sts=6651 If you want to manage em…
This is my first video review of Microsoft Bookings, I will be doing a part two with a bit more information, but wanted to get this out to you folks.
Suggested Courses

743 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question