Migrating E2k3 to New Hardware

Posted on 2008-10-27
Last Modified: 2010-04-07
At present I have a single server running all Services. DC, AD, E2k3. etc..
I want to bring in anew Member Server to run Exchange. I have followed various articles, and have server on the Domain as a member server, and have installed E2k3 and up to date Service Packs. Now I am running into problems.
My original server is showing the new server, and I have followed various instructions to replicate Public / System Folders.
The main problem is that when I click on the new server and click to expand >First Administrative Group I get an error :
'The action cannot be completed as the Microsoft Exchange Information Store is unavailable'.
I have tried a few things but am stuck here...
I have even tried uninstalling Exchange and starting again, but when I go through Add/Remove it comes up with an error and wont let me uninstall.

Any Ideas?
Question by:alanheaton
  • 4
  • 3

Expert Comment

ID: 22818710
What are the errors? Are there any databases on the new exchange server?

Author Comment

ID: 22819702
I have installed the Server. I haven't moved any mailboxes yet, so does that mean there are no databases.
When I turn the new server on, at the start before you logon it comes up and says
'At least one service / driver failed during system startup.'
When I go into event viewer there is a dnsapi error, saying the new server could not register with the DNS server.
There is also an error saying the Microsoft Information Store service depends on the Microsoft Exchange System Attendant service, which failed to start.

Expert Comment

ID: 22828057
First the DNS error. I will asume that DNS integrated with Active Directory? Is the new exchange server configured to use the domain controller as the DNS server? Do you see an A record in DNS for the new exchange server? I would run dcdiag on the new exchange server and make sure you can communicate properly with the DC/DNS.
PRTG Network Monitor: Intuitive Network Monitoring

Network Monitoring is essential to ensure that computer systems and network devices are running. Use PRTG to monitor LANs, servers, websites, applications and devices, bandwidth, virtual environments, remote systems, IoT, and many more. PRTG is easy to set up & use.


Author Comment

ID: 22830183
Yes DNS is with AD. There is no A record in DNS for new server. There is one A record for the current server.

The current server is a single server running all..

Expert Comment

ID: 22837762
On the new server, under the Network connection properties -> Advanced -> DNS is the box for register this connection in DNS checked?

You should run dcdiag on the new server and see if you get an error.

Author Comment

ID: 22838732
When I run Dcdiag, it comes back with anerror saying that the server is not a DC..

Under the Network Connection, 'Register this connection in DNS' is checked, but the box above it is blank...

Accepted Solution

artisticsoul earned 500 total points
ID: 22847135
dcdiag /s:domain controller name

Hmmm. You'll need to manually add an A record to DNS for the new server, and look at the event log on the DC for errors.

All of AD and Exchange expect DNS to be functional. So we have to get the communication going before we can see if there is another reason the store will not start.


Featured Post

Are your AD admin tools letting you down?

Managing Active Directory can get complicated.  Often, the native tools for managing AD are just not up to the task.  The largest Active Directory installations in the world have relied on one tool to manage their day-to-day administration tasks: Hyena. Start your trial today.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
Monitoring notification for number of emails count exchnage 2013 1 21
File Screening 1 15
Exchange2013 MAPI 6 17
Exchange database won't mount 4 24
Following basic email etiquette rules will help you write a professional email and achieve a good, lasting impression with your contacts.
Scam emails are a huge burden for many businesses. Spotting one is not always easy. Follow our tips to identify if an email you receive is a scam.
The video tutorial explains the basics of the Exchange server Database Availability groups. The components of this video include: 1. Automatic Failover 2. Failover Clustering 3. Active Manager
Nobody understands Phishing better than an anti-spam company. That’s why we are providing Phishing Awareness Training to our customers. According to a report by Verizon, only 3% of targeted users report malicious emails to management. With compan…

828 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question