I have about six users using citrix web client for a propriatry application. When they login to the web portal an click on the link it should come up with a box asking to open or save the .ica file. This works for five users but for the sixth he has to save the .ica file to disk and then click on it to start the application. The option to open the file just isn't there as with the others.
I have tried to install all forms of ICA client on this computer but cannot get applications to run on clicking them while in the web portal.
I've looked at internet options and made sure "do not save encrypted pages to disk" is checked.
Does anyone know what else I could try? I've made sure downloads are enabled and tried saving to different locations but to no avail.
Could anybody offer any advice?