Solved

Sent email stays on screen

Posted on 2008-10-27
3
367 Views
Last Modified: 2012-06-27
Whenever I attach a file to an email and click send, the email sends but the message stays on the screen separate from Outlook's main window. I can click the X to close the window but it used to go away by itself.  How do I get this to start again?
0
Comment
Question by:bethconner
  • 2
3 Comments
 
LVL 47

Expert Comment

by:apache09
ID: 22827059
Which Version of Outlook is this?

If 2003 or 2007:

Does this happen when in Safe Mode?
Close Outlook and reopen by:
Start>Run>Outlook.exe /safe

Otherwise you might also try:
Start>Run>Outlook.exe /cleanprofile

Should also check you have the latest SP installed
Office 2003 SP3 for Outlook 2003
Office 2007 SP1 for Outlook 2007
0
 

Author Comment

by:bethconner
ID: 22827460
it is Outlook 2007, not in safe mode.  This did not work either, Start>Run>Outlook.exe /cleanprofile.
0
 
LVL 47

Accepted Solution

by:
apache09 earned 125 total points
ID: 22827577
If this doesnt happen when in safe mode then an Add-In is likley the cause:
Check Tools>Trust Centre>Add-ins

What Add-ins are listed?

Do you have the latest Office 2007 SP installed?
http://www.microsoft.com/downloads/details.aspx?FamilyId=9EC51594-992C-4165-A997-25DA01F388F5&displaylang=en
0

Featured Post

Free camera licenses with purchase of My Cloud NAS

Milestone Arcus software is compatible with thousands of industry-leading cameras for added flexibility. Upon installation on your My Cloud NAS, you will receive two (2) camera licenses already enabled in the software. And for a limited time, get additional camera licenses FREE.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Learn more about how the humble email signature can be used as more than just an electronic business card. When used correctly, a signature can easily be tailored for different purposes by different departments within an organization.
Finding original email is quite difficult due to their duplicates. From this article, you will come to know why multiple duplicates of same emails appear and how to delete duplicate emails from Outlook securely and instantly while vital emails remai…
Get people started with the process of using Access VBA to control Outlook using automation, Microsoft Access can control other applications. An example is the ability to programmatically talk to Microsoft Outlook. Using automation, an Access applic…
This Experts Exchange video Micro Tutorial shows how to tell Microsoft Office that a word is NOT spelled correctly. Microsoft Office has a built-in, main dictionary that is shared by Office apps, including Excel, Outlook, PowerPoint, and Word. When …

920 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

16 Experts available now in Live!

Get 1:1 Help Now