bethconner
asked on
Sent email stays on screen
Whenever I attach a file to an email and click send, the email sends but the message stays on the screen separate from Outlook's main window. I can click the X to close the window but it used to go away by itself. How do I get this to start again?
ASKER
it is Outlook 2007, not in safe mode. This did not work either, Start>Run>Outlook.exe /cleanprofile.
ASKER CERTIFIED SOLUTION
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If 2003 or 2007:
Does this happen when in Safe Mode?
Close Outlook and reopen by:
Start>Run>Outlook.exe /safe
Otherwise you might also try:
Start>Run>Outlook.exe /cleanprofile
Should also check you have the latest SP installed
Office 2003 SP3 for Outlook 2003
Office 2007 SP1 for Outlook 2007