Solved

Sent email stays on screen

Posted on 2008-10-27
3
410 Views
Last Modified: 2012-06-27
Whenever I attach a file to an email and click send, the email sends but the message stays on the screen separate from Outlook's main window. I can click the X to close the window but it used to go away by itself.  How do I get this to start again?
0
Comment
Question by:bethconner
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
3 Comments
 
LVL 47

Expert Comment

by:apache09
ID: 22827059
Which Version of Outlook is this?

If 2003 or 2007:

Does this happen when in Safe Mode?
Close Outlook and reopen by:
Start>Run>Outlook.exe /safe

Otherwise you might also try:
Start>Run>Outlook.exe /cleanprofile

Should also check you have the latest SP installed
Office 2003 SP3 for Outlook 2003
Office 2007 SP1 for Outlook 2007
0
 

Author Comment

by:bethconner
ID: 22827460
it is Outlook 2007, not in safe mode.  This did not work either, Start>Run>Outlook.exe /cleanprofile.
0
 
LVL 47

Accepted Solution

by:
apache09 earned 125 total points
ID: 22827577
If this doesnt happen when in safe mode then an Add-In is likley the cause:
Check Tools>Trust Centre>Add-ins

What Add-ins are listed?

Do you have the latest Office 2007 SP installed?
http://www.microsoft.com/downloads/details.aspx?FamilyId=9EC51594-992C-4165-A997-25DA01F388F5&displaylang=en
0

Featured Post

Free NetCrunch network monitor licenses!

Only on Experts-Exchange: Sign-up for a free-trial and we'll send you your permanent license!

Here is what you get: 30 Nodes | Unlimited Sensors | No Time Restrictions | Absolutely FREE!

Act now. This offer ends July 14, 2017.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Large Outlook files lead to various unwanted errors and corruption issues. Furthermore, large outlook files can also make Outlook take longer to start-up, search, navigate, and shut-down. So, In this article, i will discuss a method to make your Out…
Mailbox Overload?
A short tutorial showing how to set up an email signature in Outlook on the Web (previously known as OWA). For free email signatures designs, visit https://www.mail-signatures.com/articles/signature-templates/?sts=6651 If you want to manage em…
There are cases when e.g. an IT administrator wants to have full access and view into selected mailboxes on Exchange server, directly from his own email account in Outlook or Outlook Web Access. This proves useful when for example administrator want…

632 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question