Solved

Sent email stays on screen

Posted on 2008-10-27
3
386 Views
Last Modified: 2012-06-27
Whenever I attach a file to an email and click send, the email sends but the message stays on the screen separate from Outlook's main window. I can click the X to close the window but it used to go away by itself.  How do I get this to start again?
0
Comment
Question by:bethconner
  • 2
3 Comments
 
LVL 47

Expert Comment

by:apache09
ID: 22827059
Which Version of Outlook is this?

If 2003 or 2007:

Does this happen when in Safe Mode?
Close Outlook and reopen by:
Start>Run>Outlook.exe /safe

Otherwise you might also try:
Start>Run>Outlook.exe /cleanprofile

Should also check you have the latest SP installed
Office 2003 SP3 for Outlook 2003
Office 2007 SP1 for Outlook 2007
0
 

Author Comment

by:bethconner
ID: 22827460
it is Outlook 2007, not in safe mode.  This did not work either, Start>Run>Outlook.exe /cleanprofile.
0
 
LVL 47

Accepted Solution

by:
apache09 earned 125 total points
ID: 22827577
If this doesnt happen when in safe mode then an Add-In is likley the cause:
Check Tools>Trust Centre>Add-ins

What Add-ins are listed?

Do you have the latest Office 2007 SP installed?
http://www.microsoft.com/downloads/details.aspx?FamilyId=9EC51594-992C-4165-A997-25DA01F388F5&displaylang=en
0

Featured Post

NFR key for Veeam Backup for Microsoft Office 365

Veeam is happy to provide a free NFR license (for 1 year, up to 10 users). This license allows for the non‑production use of Veeam Backup for Microsoft Office 365 in your home lab without any feature limitations.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Find out what you should include to make the best professional email signature for your organization.
Get people started with the process of using Access VBA to control Outlook using automation, Microsoft Access can control other applications. An example is the ability to programmatically talk to Microsoft Outlook. Using automation, an Access applic…
CodeTwo Sync for iCloud (http://www.codetwo.com/sync-for-icloud?sts=6554) automatically synchronizes your Outlook 2016, 2013, 2010 or 2007 folders with iCloud folders available via iCloud Control Panel. This lets you automatically sync them with…

821 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question