Solved

new user in AD does not show up in exchange global list

Posted on 2008-10-27
6
261 Views
Last Modified: 2012-05-05
wheni creat a user in active directory , some users will start to see the new user name in exchange global list but some wont see it for a day or 2
0
Comment
Question by:skyjumperdude
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
  • 2
6 Comments
 
LVL 30

Expert Comment

by:LauraEHunterMVP
ID: 22818403
Are your users running in cached mode? If so, this behavior is normal.
0
 
LVL 35

Expert Comment

by:Joseph Daly
ID: 22818463
This is normal behaviour between AD and Exchange. When you create a new user you will not see the user in the global address list until AD and the global address book are synched. This process is usually around 24 hours.
0
 
LVL 1

Author Comment

by:skyjumperdude
ID: 22818497

how i can explain this to the president of our company who want to send an email to new employee who is a new VP , do i tell him wait for 24 hours ?  how i can speed up the process and show the name on everyones outlook global list , waiting is not an option!
0
NEW Veeam Agent for Microsoft Windows

Backup and recover physical and cloud-based servers and workstations, as well as endpoint devices that belong to remote users. Avoid downtime and data loss quickly and easily for Windows-based physical or public cloud-based workloads!

 
LVL 35

Expert Comment

by:Joseph Daly
ID: 22818524
Well if you wanted it to update you could try forcing it to update its offline address book.

On the Tools menu, point to Send/Receive, and then click Download Address Book
0
 
LVL 35

Accepted Solution

by:
Joseph Daly earned 125 total points
ID: 22818527
Heres a good article on your issues.

http://support.microsoft.com/kb/841273
0
 
LVL 30

Expert Comment

by:LauraEHunterMVP
ID: 22818544
[1] Configure the user(s) in question to not use cached mode for their Outlook profile. (Will have a performance hit when using low-bandwidth connections.

[2] Instruct the user(s) in question how to update their Offline Address Book manually when required.

[3] f you are unwilling to use options 1 or 2, then assuming your email addresses use a predictable syntax (firstname.lastname@company.com), post instructions on your Help Desk FAQ/Sharepoint/whatever to use the SMTP email address until the user appears in the GAL.
0

Featured Post

Office 365 Training for Admins - 7 Day Trial

Learn how to provision tenants, synchronize on-premise Active Directory, implement Single Sign-On, customize Office deployment, and protect your organization with eDiscovery and DLP policies.  Only from Platform Scholar.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Group policies can be applied selectively to specific devices with the help of groups. Utilising this, it is possible to phase-in group policies, over a period of time, by randomly adding non-members user or computers at a set interval, to a group f…
Here's a look at newsworthy articles and community happenings during the last month.
This tutorial will walk an individual through the process of transferring the five major, necessary Active Directory Roles, commonly referred to as the FSMO roles to another domain controller. Log onto the new domain controller with a user account t…
Microsoft Active Directory, the widely used IT infrastructure, is known for its high risk of credential theft. The best way to test your Active Directory’s vulnerabilities to pass-the-ticket, pass-the-hash, privilege escalation, and malware attacks …

687 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question