Still celebrating National IT Professionals Day with 3 months of free Premium Membership. Use Code ITDAY17

x
?
Solved

Problem starting the MSSQL$BKUPEXEC service with event id 7022 and 7034

Posted on 2008-10-27
5
Medium Priority
?
1,540 Views
Last Modified: 2013-12-01
After rebooting following a server crash (power failure), the BackupExec services will not start anymore. Everything else on the server runs fine. After reviewing the event logs, it looks like BE will not start because of a failure when loading the MSSQL$BKUPEXEC service, with the following errors in the event log:

Event ID: 7022
Service Control Manager
The MSSQL$BKUPEXEC service hung on startup

Event ID: 7034
Service Control Manager
The MSSQL$BKUPEXEC service terminated unexpectedly.

Is it a Mdac corruption ? Any idea how to fix this error ?

The server is running Windows Server 2003 SP2.
Backup Exec is v9.1.4691
Mdac is 2.82.3959

Thanks
0
Comment
Question by:ndidomenico
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
  • 2
5 Comments
 
LVL 35

Accepted Solution

by:
Joseph Daly earned 1500 total points
ID: 22819026
0
 
LVL 35

Expert Comment

by:Joseph Daly
ID: 22819033
It looks like your version of BE is one of the affected ones.
0
 

Author Comment

by:ndidomenico
ID: 22820229
Tried the link but did not work. First, Outlook is not installed on the server, and Outlook Express was already set as the default email client. I tried to switch IE from OE to Hotmail to OE just to reset the setting but without success.

In fact, the two links are related to a different issue, which talks about the "Backup Exec Services hung on starting" while the issue I'm having is about "MSSQL$BKUPEXEC service hung on starting".

Any other ideas ? Mdac re-installation ?

Thanks
0
 

Author Comment

by:ndidomenico
ID: 22820641
Update on the issue:
1) Tried re-installing mdac by doing a right-clic on c:\windows\inf\mdac.inf. Seems to have re-installed the files. Rebooted the server. The mssql$bkupexec service still fails to start.
2) Tried to run mdac_typ.exe v2.8 but setup gives the error "this setup does not support installing on this version of operating system."
0
 

Author Comment

by:ndidomenico
ID: 22929393
Ended up re-installing Backup Exec and re-create the BE databases.

xxdcmast: the solution you provided was for a slightly different problem (BackupExec service instead of mssql$bkupexec), so I couldn't use your solution.
0

Featured Post

NFR key for Veeam Agent for Linux

Veeam is happy to provide a free NFR license for one year.  It allows for the non‑production use and valid for five workstations and two servers. Veeam Agent for Linux is a simple backup tool for your Linux installations, both on‑premises and in the public cloud.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Create your own, high-performance VM backup appliance by installing NAKIVO Backup & Replication directly onto a Synology NAS!
VM backup deduplication is a method of reducing the amount of storage space needed to save VM backups. In most organizations, VMs contain many duplicate copies of data, such as VMs deployed from the same template, VMs with the same OS, or VMs that h…
This tutorial will walk an individual through the steps necessary to enable the VMware\Hyper-V licensed feature of Backup Exec 2012. In addition, how to add a VMware server and configure a backup job. The first step is to acquire the necessary licen…
This tutorial will walk an individual through the steps necessary to install and configure the Windows Server Backup Utility. Directly connect an external storage device such as a USB drive, or CD\DVD burner: If the device is a USB drive, ensure i…

722 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question