Problem starting the MSSQL$BKUPEXEC service with event id 7022 and 7034

After rebooting following a server crash (power failure), the BackupExec services will not start anymore. Everything else on the server runs fine. After reviewing the event logs, it looks like BE will not start because of a failure when loading the MSSQL$BKUPEXEC service, with the following errors in the event log:

Event ID: 7022
Service Control Manager
The MSSQL$BKUPEXEC service hung on startup

Event ID: 7034
Service Control Manager
The MSSQL$BKUPEXEC service terminated unexpectedly.

Is it a Mdac corruption ? Any idea how to fix this error ?

The server is running Windows Server 2003 SP2.
Backup Exec is v9.1.4691
Mdac is 2.82.3959

Thanks
ndidomenicoAsked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
Joseph DalyCommented:
It looks like your version of BE is one of the affected ones.
0
ndidomenicoAuthor Commented:
Tried the link but did not work. First, Outlook is not installed on the server, and Outlook Express was already set as the default email client. I tried to switch IE from OE to Hotmail to OE just to reset the setting but without success.

In fact, the two links are related to a different issue, which talks about the "Backup Exec Services hung on starting" while the issue I'm having is about "MSSQL$BKUPEXEC service hung on starting".

Any other ideas ? Mdac re-installation ?

Thanks
0
ndidomenicoAuthor Commented:
Update on the issue:
1) Tried re-installing mdac by doing a right-clic on c:\windows\inf\mdac.inf. Seems to have re-installed the files. Rebooted the server. The mssql$bkupexec service still fails to start.
2) Tried to run mdac_typ.exe v2.8 but setup gives the error "this setup does not support installing on this version of operating system."
0
ndidomenicoAuthor Commented:
Ended up re-installing Backup Exec and re-create the BE databases.

xxdcmast: the solution you provided was for a slightly different problem (BackupExec service instead of mssql$bkupexec), so I couldn't use your solution.
0
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Storage Software

From novice to tech pro — start learning today.

Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.