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OWA, Remote Web Workplace, Company web, not working (sbs 2003)

Posted on 2008-10-27
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Last Modified: 2012-05-05
Hi,
Im just looking at an SBS 2003 server that is having issues with Outlook Web Access, Remote Web Workplace, Company Web etc. are not working.

When you try to go to these sites you get a 404 error page. Ive only tried accessing internally.

Is there are process to reinstalling these?

IIS works ok because the server is running a seperate website on it in a seperate virtual directory.

Any ideas or direction is greatly appreciated.

Regards
Mitch
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Question by:SM17CH
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by:Adam Graham
ID: 22820110
You can re-install these components. On the SBS server goto Add/Remove programs, select 'Windows Small Business Server 2003' and  Change/Remove, click next, click next, click next, then under 'Action' select the appropriate setting for the appropriate component.

However, was there any data as this will re-install it fresh. If so, you need to change your plan of attack.

Please advise.

Adam

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by:SM17CH
ID: 22828847
What components am I reinstalling?
You have to reinstall exchange if reinstalling IIS? or is OWA and RWW etc seperate to IIS component?
In Terms of existing data, there certainly is in exchange and there is another seperate site running in IIS. However as far as OWA, RWW and Sharepoint, no, the can be reset back to they way they where out of the box.
Does this change the approach at all?
Regards
Mitch
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Expert Comment

by:Adam Graham
ID: 22836600
Sorry for the delayed reply! Had some issues myself to contend with!

Goto IIS, expand the default website, right click Exchange and select browse. Do you still get the 404 error from here?

I have had issues around OWA/RWW and re-installed IIS to resolve. However, I am not sure about your seperate site running in IIS. See the link below, post No.5 from Merv Porter details how to re-install IIS in SBS2003.

http://forums.techarena.in/small-business-server/548091.htm

Hope that is of some help.

Adam
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by:SM17CH
ID: 22837193
Yes I still get 404 error when browsing within IIS manager.
Reading the IIS reinstall article now. However I do recall reading in several places that Uninstalling IIS requires an Exchange reinstall as well. This article doesnt seem to cover that though?
Can someone please confirm if reinstalling IIS affects exchange or anything else?
WIll I have to reconfig PHP and the other site hosted in IIS?
 
Cheers
I appreciate the help.
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Adam Graham earned 500 total points
ID: 22839401
SM17CH,

The following is an extract from that article;

_________________________________________________________________________

Important These steps remove all your IIS configuration settings. After you
follow these steps, you must restore any custom Web sites and reinstall any
programs that require IIS. For example, programs such as Microsoft Exchange
Intelligent Message Filter, Microsoft Customer Relationship Management
(CRM), and many third-party antivirus programs require IIS and will no
longer work after you follow these steps. Therefore, before you follow these
steps, we recommend that you first try all other resources or methods to
resolve the IIS-related problem that you experience. We recommend that you
only remove and reinstall IIS as your last method to resolve a problem that
you experience in Windows Small Business Server. Additionally, we recommend
that you backup up the system state, the http://Companyweb database, and the
IIS metabase before you follow these steps. For additional information about
how to back up the companyweb database, click the following article number
to view the article in the Microsoft Knowledge Base:
829112 (http://support.microsoft.com/kb/829112/) How to back up and restore
http://companyweb data in Windows Small Business Server 2003

____________________________________________________________________

 You would have to re-install any custom IIS configurations.
 
 As always, ensuring you have good backups is the first step before ANY changes!!
 
 Hope that helps.
 
 Adam

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