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Mailbox Permissions

I have limited experience administrating exchange 2003 so bear with me.

I have a group email box setup in work for a department. The manager of this department wants to stop other members other than herself from deleting individual emails in the mailbox.

How do i set this up?

Have tried setting up mailbox rights in AD but all the users can still delete. Have only just found out that these permissions do not control users deleting emails.

Have setup user permissions on the users in outlook but the users can still delete.

Have attached screenshots of what i'm doing. Where have i gone wrong??
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Bertling
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you need to give the 1 user who is permitted to delete mail full access.
then for everyone else only click the allow read box.
remove the full mailbox access and any of the deny ticks and only have 1 tick in the allow read.
this should solve it.
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JFexco

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I did that already sadly. I gave the users only "Read permissions" in mailbox rights but then they could not open the mailbox.

Also these users need to be able to reply to these emails and maybe edit them. Is this possible, while also stopping them from deleting?
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Any help?
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If i was to remove all the users from the AD mailbox rights section except for the owner and then added the users to the mailbox through the owners pc.

Would this work?
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