Solved

Directory Services Cannot Start - 0xc0002e1 Active Directory Corruption - No Backup

Posted on 2008-10-28
3
1,646 Views
Last Modified: 2009-08-27
I have a client with the "worst" of AD Nightmares...The dreaded 0xc00002e1 LSASS.exe Security Accounts Manager Error. Client's UPS Failed to Shut down due to Hung Database Service and now cannot start AD.
Things I've tried
- Directory Services Restore Mode Checking Integrity, Attempted to Perform Restore/Recoverys with NTDSUtil & ESENUTIL ete... (Standard Microsoft Knowledgebase Articles - 258062)
- Extended Ideas/Command Switches about Restoration available on this site (more suited to Windows 2000 Server ete)

Just to confirm, Client is running SBS Server 2003 Standard, No other Servers in the Active Directory Forest, No Backups (Offsite Backup was not backing up Windows Folder... or System State... Don't Ask)

Currently I've sent emails to Office Recovery (For their AD Recovery Software) and Quest for their AD Recovery Solutions. I have a copy of the AD Files from the NTDS Folder ready to use if anyone had these "Software Packages" and wanted to try and restore for me.....
0
Comment
Question by:Dennis_B
  • 2
3 Comments
 
LVL 7

Accepted Solution

by:
knightfox earned 500 total points
ID: 22819993
oh dear...

my best advice to you right now wouls be to raise an incident with microsoft.  The guys on EE are great but this sounds like a cirtical issue and all its going to take is for someone to recomend a bad step and you may not be able to reverse the situation.

M/S will charge you on a per incident case and you will need a credit card available when you call.  It seems that you have done the correct thing trying to recover the db with ese and ntds utilitys.

0870 60 10 100

Availability: 24 hours
Cost:
During Business hours: £199.00 plus VAT. Major credit cards accepted.

For further VAT information please visit http://support.microsoft.com/vat

After Business hours: £398 per request plus VAT Major credit cards accepted.
ResponseTime: Will vary based on severity. (except if it is business-critical*)

*Business-critical issues are situations where production or profitability are severely affected because of a problem with the system, network, server, or program that you are calling about.
You may use one of the following if you have one:
Software Assurance Agreement
Professional Contract

Customer with business critical issues should submit them over the phone for expedited response time.

Pursuant to the European Union Digital VAT Directive as of July 1, 2003, European Union customers will be charged VAT (Tax) on all support services . Customers outside of the EU VAT (Tax) will not be charged. In certain circumstances local taxes may apply. Please find our Terms & Conditions at :

It goes against everything that EE stands for but, you have no backup.  Personaly I wouldnt take any chances.

/Fox
0
 

Author Comment

by:Dennis_B
ID: 22820020
I have an incident raised with Microsoft as we speak, however as we are out of hours in Australia (Currently 8:51PM) the amount of support I'm likely to receive between now and 12 Hours time is likely to be close to nil...

I also believe that Microsoft won't support this issue/config with the Manual Restoration ete.
I guess I'm probably looking/praying for "Creative" Solutions at this stage to get the Client working again.

Does anyone have experience with either
OfficeRecover.com Active Directory Restoration Software or
Quest Active Directory Recovery Packages?
0
 

Author Comment

by:Dennis_B
ID: 24291703
Ended up having to do a Complete Server Re-Install, Data Copy & Exchange Database Import followed by Re-Connecting Other PC's ete.
0

Featured Post

Find Ransomware Secrets With All-Source Analysis

Ransomware has become a major concern for organizations; its prevalence has grown due to past successes achieved by threat actors. While each ransomware variant is different, we’ve seen some common tactics and trends used among the authors of the malware.

Join & Write a Comment

The problem of the system drive in SBS 2003 getting full continues to be an issue, even though SBS 2008 and SBS 2011 are both in the market place.  There are several solutions to this, including adding additional drive space or using third party uti…
You may have discovered the 'Compatibility View Settings' workaround for making your SBS 2008 Remote Web Workplace 'connect to a computer' section stops 'working around' after a Windows 10 client upgrade.  That can be fixed so it 'works around' agai…
Sending a Secure fax is easy with eFax Corporate (http://www.enterprise.efax.com). First, Just open a new email message.  In the To field, type your recipient's fax number @efaxsend.com. You can even send a secure international fax — just include t…
When you create an app prototype with Adobe XD, you can insert system screens -- sharing or Control Center, for example -- with just a few clicks. This video shows you how. You can take the full course on Experts Exchange at http://bit.ly/XDcourse.

760 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

20 Experts available now in Live!

Get 1:1 Help Now