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NDR report from non-invited ex-employee when acknowledging meeting requests

Posted on 2008-10-28
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Last Modified: 2012-05-05
We have an issue whereby when we acknowledge (accept, tentative accept, decline) a meeting request from a particular user, we get an NDR from a former PA who is no longer with the company (see attached);
We have checked permissions on the user's AD account - no delegation or redirection, the ex-employee is not a member of any groups (we have also checked the groups that the user who is sending the meeting request is a member of, and there is no sign in these of the ex-employee), we have checked permissions on the resources (meeting room), we have checked the local outlook settings for delegation or permissions, but cannot find anything that would point to the ex-employee.
Any ideas on how to resolve this would be appreciated.
Thanks


NDRerror.jpg
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Question by:RobinHuman
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Expert Comment

by:MikeeMiracle
ID: 22820409
Have seen this several times in the past.

The group membership has been cached by the local copy of outlook used to send the invite.  Ask whoever is sending the invites to select the group from the gobal address list (actually press the To button and select the group from the list.)

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Author Comment

by:RobinHuman
ID: 22820530
The requesting user is not selecting a group - he is selecting individual users from the GAL
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Accepted Solution

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gupnit earned 250 total points
ID: 22825067
Hi,
Can you ask the user to create Meeting request via OWA. Now once he does that please reply via OWA. After this please do give me a Messge Tracking Log of the Message Flow.
Also please see these 2:
Let me know
Thanks
Nitin
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Author Comment

by:RobinHuman
ID: 22849614
The user is only back next week, so I'll only be able to try this then..
I'll keep you posted
Thanks
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Expert Comment

by:gupnit
ID: 22851939
Sure No problems....
Cheers
Nitin
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Author Closing Comment

by:RobinHuman
ID: 31510668
Thanks for your help - seems to have resloved it;
I'll contact you if this changes...
:-)
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Expert Comment

by:gupnit
ID: 22888717
Glad to help, feel free to contact me .... I am unable to answer from here, contact me at http://www.nitingupta.in/contact/
Cheers
Nitin
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