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  • Status: Solved
  • Priority: Medium
  • Security: Public
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NDR report from non-invited ex-employee when acknowledging meeting requests

We have an issue whereby when we acknowledge (accept, tentative accept, decline) a meeting request from a particular user, we get an NDR from a former PA who is no longer with the company (see attached);
We have checked permissions on the user's AD account - no delegation or redirection, the ex-employee is not a member of any groups (we have also checked the groups that the user who is sending the meeting request is a member of, and there is no sign in these of the ex-employee), we have checked permissions on the resources (meeting room), we have checked the local outlook settings for delegation or permissions, but cannot find anything that would point to the ex-employee.
Any ideas on how to resolve this would be appreciated.
Thanks


NDRerror.jpg
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RobinHuman
Asked:
RobinHuman
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1 Solution
 
MikeeMiracleCommented:
Have seen this several times in the past.

The group membership has been cached by the local copy of outlook used to send the invite.  Ask whoever is sending the invites to select the group from the gobal address list (actually press the To button and select the group from the list.)

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RobinHumanAuthor Commented:
The requesting user is not selecting a group - he is selecting individual users from the GAL
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gupnitCommented:
Hi,
Can you ask the user to create Meeting request via OWA. Now once he does that please reply via OWA. After this please do give me a Messge Tracking Log of the Message Flow.
Also please see these 2:
Let me know
Thanks
Nitin
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RobinHumanAuthor Commented:
The user is only back next week, so I'll only be able to try this then..
I'll keep you posted
Thanks
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gupnitCommented:
Sure No problems....
Cheers
Nitin
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RobinHumanAuthor Commented:
Thanks for your help - seems to have resloved it;
I'll contact you if this changes...
:-)
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gupnitCommented:
Glad to help, feel free to contact me .... I am unable to answer from here, contact me at http://www.nitingupta.in/contact/
Cheers
Nitin
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