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No Dial (0) on a hp laserjet m4345

Posted on 2008-10-28
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No Dial (0) on a hp laserjet m4345. It is inconsistant
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Question by:RPWyeth
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michko earned 500 total points
ID: 22825079
Check the seating of the connection into the unit and into the wall jack.

Check the phone line from the unit all the way back to the phone company's setup.

Otherwise you most likely have a problem in either the Fax Module, or the PC Board (Modem).
http://h20141.www2.hp.com/hpparts/Search_Results.asp?mscssid=9630419B8F994C358E34A4940D4ACB54

Rather than just replacing the boards and hoping for the best, if the problem doesn't lie somewhere on the phone line side of things, I'd recommend contacting an authorized HP repair shop and having them take a look.  It may well save you money in the long run.

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