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Hi, I would like to know how can I stop this and other LaCie NAS drives to disconnect from the network?

Posted on 2008-10-28
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Last Modified: 2013-11-24
This and the other NAS from LaCie remain connected for 1 or 2 days, then they are no longer available and I have to unplug the cord, wait a minute and plug them back on. I have tried static IP's and also DHCP modes, but the problem reoccurs.
I have a router/modem from Verizon DSL, Westell 327W, and from this router one cable Cat5e goes to a Linksys 5 port switch. Then from this switch to 3 of these NAS. I have tried to connect the LaCie NAS mini (1TB) directly to the router, but after a few days of working flawlessly, the NAS disconnects itself or hangs and the blue button is no longer blinking, it's just solid blue and no clicks and sounds out of it.
The error I get from my mac running Tiger is -36. Then on a Windows XP, simply cannot connect and hangs the computer.
These drives are located at my home, no business.
Thanks in advance for any help.
Balperro
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Question by:Balperro
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5 Comments
 
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Expert Comment

by:Darksied9
ID: 22821142
I used LaCie drives as a temporary backup solution in the past and ran into heat issues.  Have you check to ensure that they are not overheating?
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Author Comment

by:Balperro
ID: 22821470
Thanks for your  comment Darsied9.
I have the drives spaced about 4 in away from each other in my unfinished basement area (always cooler than the rest of the house where I keep my wine and beer).
I have them connected to a Monster Hometheater power conditioner because I thought it could be caused by AC fluctuations, but I don't know what else to do.
Thanks,
Balperro
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Accepted Solution

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Darksied9 earned 125 total points
ID: 22821616
I doubt it is AC.  I would try contacting LaCie, their support is pretty good.  There may be some kind of auto power down feature...
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Author Comment

by:Balperro
ID: 22821783
Thanks,
I just reported my support question to LaCie (again)
Thanks anyway for your help.

Balperro
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