Solved

Windows cannot load drivers of some devices

Posted on 2008-10-28
5
527 Views
Last Modified: 2013-12-01
Some of the devices on my laptop have stopped working in one of my Windows installations. I have a dual-boot XP setup and these devices are working fine in the other installation.

According to device manager (I have attached a screenshot), several devices have a yellow exclamation mark next to them and the error code I get is the following: "Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)".

I have tried unistalling and reinstalling the devices and drivers but to no avail.

I have found a similar question to mine on your database and the solution given was to reinstall the chipset drivers. I have re-installed the chipset drivers which I downloaded from HP, but this does not solve my problem.

It seems the problem only affects the devices which use COM ports.

Your help would be greatly appreciated, because I want to spare myself of having to reinstall XP from scratch.

Thank You,
Mark
Screenshot-Device-Manager.pdf
0
Comment
Question by:MrEcho
  • 2
  • 2
5 Comments
 
LVL 10

Expert Comment

by:TCB1
ID: 22826905
Try using the "driver roll back" feature or system restore to a point when everything worked. Since you have a dual-boot setup on the same machine here is another option.

Download DriverMax. http://www.innovative-sol.com/drivermax/
Use it's import/export feature to export the drivers in the XP that is working. Then boot to the XP thats with the problem and import the drivers that you need. You don't have to export all the drivers, just the ones for the items that are having issues in the other XP.

Also, you can let DriverMax search for drivers for you. This may be another way to get things working. I'd try the other ways first.

Hope this helps.
0
 
LVL 22

Accepted Solution

by:
orangutang earned 500 total points
ID: 22828393
0
 

Author Closing Comment

by:MrEcho
ID: 31510707
Thank you very much orangutang! That did the trick. I read somewhere about deleting the upper and lower filters but I could never find the right location in the registry! Again, thank you very much, you have spared me a lot of time and effort! Great Stuff! Regards,
Mark
0
 

Author Comment

by:MrEcho
ID: 22828841
Thank you for your answers guys. I tried orangutan's registry fix first, which fixed the problem. Just for clarity, I downloaded the registry fix file and added it to my registry. Then I went to Device Manager and saw that the yellow exclamation marks were still there. All I did then was uninstall the devices giving the problem, scan for hardware changes and voila, Windows was able to load the drivers and the devices are working now! Excellent! No more re-install required! I am truly greatful.
0
 
LVL 22

Expert Comment

by:orangutang
ID: 22828848
Thank you, I should have said to restart after opening the reg file.
0

Featured Post

Comprehensive Backup Solutions for Microsoft

Acronis protects the complete Microsoft technology stack: Windows Server, Windows PC, laptop and Surface data; Microsoft business applications; Microsoft Hyper-V; Azure VMs; Microsoft Windows Server 2016; Microsoft Exchange 2016 and SQL Server 2016.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

A while back when OPSMGR 2012 was released we were very excited about getting it into our environment and upgrading our 2007 implementation,  we started our planning and we then proceeded with our implementation. All went as planned & our system …
Computer running slow? Taking forever to open a folder, documents, or any programs that you didn't have an issue with before? Here are a few steps to help speed it up. The programs mentioned below ALL have free versions, you can buy them if you w…
This tutorial gives a high-level tour of the interface of Marketo (a marketing automation tool to help businesses track and engage prospective customers and drive them to purchase). You will see the main areas including Marketing Activities, Design …
Two types of users will appreciate AOMEI Backupper Pro: 1 - Those with PCIe drives (and haven't found cloning software that works on them). 2 - Those who want a fast clone of their boot drive (no re-boots needed) and it can clone your drive wh…

786 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question