Solved

Windows cannot load drivers of some devices

Posted on 2008-10-28
5
526 Views
Last Modified: 2013-12-01
Some of the devices on my laptop have stopped working in one of my Windows installations. I have a dual-boot XP setup and these devices are working fine in the other installation.

According to device manager (I have attached a screenshot), several devices have a yellow exclamation mark next to them and the error code I get is the following: "Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)".

I have tried unistalling and reinstalling the devices and drivers but to no avail.

I have found a similar question to mine on your database and the solution given was to reinstall the chipset drivers. I have re-installed the chipset drivers which I downloaded from HP, but this does not solve my problem.

It seems the problem only affects the devices which use COM ports.

Your help would be greatly appreciated, because I want to spare myself of having to reinstall XP from scratch.

Thank You,
Mark
Screenshot-Device-Manager.pdf
0
Comment
Question by:MrEcho
  • 2
  • 2
5 Comments
 
LVL 10

Expert Comment

by:TCB1
ID: 22826905
Try using the "driver roll back" feature or system restore to a point when everything worked. Since you have a dual-boot setup on the same machine here is another option.

Download DriverMax. http://www.innovative-sol.com/drivermax/
Use it's import/export feature to export the drivers in the XP that is working. Then boot to the XP thats with the problem and import the drivers that you need. You don't have to export all the drivers, just the ones for the items that are having issues in the other XP.

Also, you can let DriverMax search for drivers for you. This may be another way to get things working. I'd try the other ways first.

Hope this helps.
0
 
LVL 22

Accepted Solution

by:
orangutang earned 500 total points
ID: 22828393
0
 

Author Closing Comment

by:MrEcho
ID: 31510707
Thank you very much orangutang! That did the trick. I read somewhere about deleting the upper and lower filters but I could never find the right location in the registry! Again, thank you very much, you have spared me a lot of time and effort! Great Stuff! Regards,
Mark
0
 

Author Comment

by:MrEcho
ID: 22828841
Thank you for your answers guys. I tried orangutan's registry fix first, which fixed the problem. Just for clarity, I downloaded the registry fix file and added it to my registry. Then I went to Device Manager and saw that the yellow exclamation marks were still there. All I did then was uninstall the devices giving the problem, scan for hardware changes and voila, Windows was able to load the drivers and the devices are working now! Excellent! No more re-install required! I am truly greatful.
0
 
LVL 22

Expert Comment

by:orangutang
ID: 22828848
Thank you, I should have said to restart after opening the reg file.
0

Featured Post

Is Your Active Directory as Secure as You Think?

More than 75% of all records are compromised because of the loss or theft of a privileged credential. Experts have been exploring Active Directory infrastructure to identify key threats and establish best practices for keeping data safe. Attend this month’s webinar to learn more.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
Virl for Cisco 4 beginner 6 75
Windows print sharing 1 63
laptop screen glitch deffected 8 60
in this computer; what key is safe mode. f2 and f8 is bios 4 57
As hardware bugs go, this is a strange one! I upgraded a laptop in December 2011 with a 512GB Crucial m4 2.5-inch/9.5mm SATA Solid State Drive (SSD), Crucial part number CT512M4SSD2: http://www.crucial.com/store/partspecs.aspx?IMODULE=CT512M4SSD2 …
In this article you will get to know about pros and cons of storage drives HDD, SSD and SSHD.
This video explains how to create simple products associated to Magento configurable product and offers fast way of their generation with Store Manager for Magento tool.
You have products, that come in variants and want to set different prices for them? Watch this micro tutorial that describes how to configure prices for Magento super attributes. Assigning simple products to configurable: We assigned simple products…

919 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

20 Experts available now in Live!

Get 1:1 Help Now