Solved

Blue Screen on restart or shut down

Posted on 2008-10-28
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Last Modified: 2013-12-27
I was using a Program called Admin Magic.  It allows me to remotely manage a computer.  It has a special function on it to send a Alt-Ctrl-Del.  I forgot a hit Alt-Ctrl-Del on my machine.  This has happened in the past and it has caused me to not be able to use my keyboard on the remoate computer.I have had to restart my machine to return functionality to the program.  This time when I restarted my machine I got the Blue Sreen message with the error statemant
 "SQL_NOT_LESS_OR_EGUAL"
STOP 0X0000000A (0X000002F4,0X00000002,0X00000001,0X806FFA16)

This now happens every time I shutdown or restart.  I can hold my power key in and the start my machine and it powers up correctly and runs correctly untill I have to resatrt.
I ran CHKDSK with a switch /f  It did not find anything.
Any ideas?
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Question by:twynn
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Expert Comment

by:jazzIIIlove
ID: 22821522
Hi there;

I think there is a typo in your information:

It should be:
Stop 0x0000000A Irql_Not_Less_or_Equal

Please folloy the link:

http://support.microsoft.com/kb/311564

It is possibly a memory issue, you may track the error through this link:

http://www.adopenstatic.com/cs/blogs/ken/archive/2006/10/03/Causes_2C00_-and-tips-for-debugging_2C00_-a-STOP-0x0000000A-_2800_IRQL_5F00_NOT_5F00_LESS_5F00_OR_5F00_EQUAL_2900_-bugcheck_2F00_blue-screen-_2D00_-Part-2.aspx

Best regards...
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by:gheist
ID: 22822749
It is not X-Windows question. Please add some releavant area like Windows XP to get some response.
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Author Comment

by:twynn
ID: 22939885
It is not a typo  It does say "SQL_NOT_LESS_OR_EGUAL"
I have installed no new hardware or software and have tried new memory in my machine -  no change
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by:gheist
ID: 22941741
AdminMagic is spyware and displays fake error.

Address 0x2F4 is interrupt handler area and never jumped into
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Author Comment

by:twynn
ID: 22944033
AdminMagic is not spyware, it is program which I purchased and have used for 4 years to do remote administration on machines in my domain.  The program was originally sold by ToolsForEver but they have now dropped the program and no longer offer support.
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Accepted Solution

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twynn earned 0 total points
ID: 22944047
The only thing I can think of now is to rebuild my machine.  Which is not all that bad or hard a job I just hate to let this thing go by without finding out what it is.
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Expert Comment

by:gheist
ID: 22944759
Bluescreens are caused by spyware,antiviruses, copy protection and screen capturers messing with drivers, or drivers themselves

I have seen IRQL_NOT_LESS_OR_EQUAL when installing XP SP2 and having w2000 sound driver. I uninstalled it in safe mode and windows update saved the day.

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by:asrdias
ID: 24693857
Follow up this post maight help as we are dealing with a very similar issue

http://www.experts-exchange.com/OS/Microsoft_Operating_Systems/Windows/XP/Q_24507064.html?cid=238#a24692582

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by:asrdias
ID: 24693912
Ignore last post..... forgot to check the dates.
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by:gheist
ID: 24694736
No problem - joined your party anyway ;)
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