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OFFICE DDE Tickbox issue

Hello All,

Ok I'll try to explain this one!

We are having issues within our Company where some users are having slowness opening up/moving between Word/Excell.

We found a fix which bypasses the DDE, where if you go to:

Windows Explorer/Tools/Folder Options/File Types/Pick doc or xls/Advanced/Open.

Delete the text field after WINWORD.EXE and insert "%1" and untick the DDE tickbox underneath.

This fixed the issue but it has now reappeared. The "%1" stays, but when we untick the DDE tickbox it keeps on being re-ticked.

We think that this may be an issue with Trend as it appeared last year, but we need a quick fix. I have taken some computers out of the OU it is in,and put it at the top level where there a no GPO and it is still happening.

I cant find in the registry where the setting is for this, so maybe if i could find it i could make a GPO so it overrides and the tickbox stays unticked! or maybe there is some other fix?

What is being used is:

Server Side:
Active Directory 2003
Server 2003

User Side:
Windows xp sp2
office 2003 SP3

Maybe im not explaining fully...so if you need anymore info let me know

Cheers



0
LCMaurice
Asked:
LCMaurice
1 Solution
 
gaanthonyCommented:
You should review these articles before unchecking 'USE DDE'.  Also you should uncheck DDE for all Office Apps.
 
Improving Network Performance when users access Office XP and Office 2003
Documents
http://www.office.microsoft.com/download/afile.aspx?AssetID=AM102171081033

How to troubleshoot performance issues in Office XP
http://support.microsoft.com/kb/815049/en-us

Slow network performance when you open a file that is located in a shared folder on
a remote network computer
http://support.microsoft.com/kb/829700
An Office program is slow or may appear to stop responding (hang) when you open a
file from a network location
http://support.microsoft.com/default.aspx?scid=kb;EN-US;833041
 
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