JParra72
asked on
Client cannot get to the internet
Hello,
One of the clients on my network cannot connect to the internet, but can receive emails via Exchange, can ping itslef, the gateway and sites on the internet. Any clues as to what may be the problem? everuone else is up and running it is just this particular machine that has the problem.
One of the clients on my network cannot connect to the internet, but can receive emails via Exchange, can ping itslef, the gateway and sites on the internet. Any clues as to what may be the problem? everuone else is up and running it is just this particular machine that has the problem.
had u try to delete his/her account from the exchange and recreate another one
If it can ping sites on the internet but not access them by name that would suggests a DNS issue, check the DNS setiings on the machine.
oh sorry< I think that its an email problem
Go to start->run->cmd
then type
ping www.google.com
is there reply or not/
Go to start->run->cmd
then type
ping www.google.com
is there reply or not/
Hi JParra,
Lets start from the ground up.
ipconfig/all
ping gateway
nslookup www.google.com - does it resolve?
ping www.google.com does it fail?
tracert www.google.com - paste results please.
Lets start from the ground up.
ipconfig/all
ping gateway
nslookup www.google.com - does it resolve?
ping www.google.com does it fail?
tracert www.google.com - paste results please.
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