exchange backup

is there a way to run a backup and actually backup the log files and the database files.  When we run backups our backup does not record these files.  Probably because they are in use.  
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ryan eIT ManagerAsked:
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bcrosby007Commented:
Do you have the exchange agent for backup exec?
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ryan eIT ManagerAuthor Commented:
Yes i do
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bcrosby007Commented:
Then it should be backing up teh DB's. Your logs flush when the backup is verified.
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ryan eIT ManagerAuthor Commented:
It doesnt.  It backup all the exchange stuff but if i wanted the physical db files or log files to do a test restore on another server then the files are not there
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bcrosby007Commented:
have you tried ntbackup?
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ryan eIT ManagerAuthor Commented:
i have not.  I figured since i paid for backup exec it shoudl work lol
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bcrosby007Commented:
True. What version of backup exec? So, when you go to Restore, you dont see Microsoft Infotmation Store?
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ryan eIT ManagerAuthor Commented:
I do see the information store.  But what I'm trying to do is make a backup exchange server.  I have backup exec 10d.  But right now I am demoing backup exec 12.5.  I wanted to see if 12.5 would be worth the money for an upgrade
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bcrosby007Commented:
Have you tried to restore the information store to a differnet server?
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ryan eIT ManagerAuthor Commented:
It fails every time
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bcrosby007Commented:
What is the error?
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ryan eIT ManagerAuthor Commented:
Job ended: Tuesday, October 28, 2008 at 7:03:23 AM
Completed status: Failed
Final error: 0xe000ff00 - Unable to restore some Microsoft Exchange components because one or more of the databases are currently mounted or because the Recovery Storage Group is not properly configured. Use the Exchange System Manager to check the configuration of the Recovery Storage Group and the mount status of the databases.
Final error category: Resource Errors

For additional information regarding this error refer to link V-79-57344-65280

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bcrosby007Commented:
You are trying to restore to a different server, right?
http://seer.support.veritas.com/docs/275586.htm 
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ryan eIT ManagerAuthor Commented:
the other error message was when i was doing it to the restore group.  But this is the error i get when i  try to do a store to a non recovery group

Job ended: Tuesday, October 28, 2008 at 6:46:55 AM
Completed status: Failed
Final error: 0xe00084f9 - A communications failure has occurred between the Backup Exec job engine and the remote agent.
Final error category: Resource Errors

For additional information regarding this error refer to link V-79-57344-34041
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ryan eIT ManagerAuthor Commented:
I'm not doing a snapshot backup
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ryan eIT ManagerAuthor Commented:
I'm using a usb hard drive.  I've even copied the backup files to the hard drive
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bcrosby007Commented:
Have you tried restoring to something other than the usb?
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ryan eIT ManagerAuthor Commented:
I'm restoring from the usb to the machine.  I've copied the files from the usb drive to the server  and recreated my backup to disk folder and ran the restore.  Stilll failed
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bcrosby007Commented:
Did you follow this exactly?
http://seer.support.veritas.com/docs/264815.htm 
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ryan eIT ManagerAuthor Commented:
Yes i did.
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ryan eIT ManagerAuthor Commented:
So back to my orginal question.  How do you backup the actual database files and the log files?
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bcrosby007Commented:
Have you tried running the backup with the information store dismounted? The Exchange Agent backs up the individial mailboxes and folders. It doesnt, by default, get the logs... Try dismounting the store, stopping the exchange services and then backing up.
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ryan eIT ManagerAuthor Commented:
I have a feeling that would work but is there a way to automate that process.   People work until midnight.  I would not want till they leave to have to start the backup
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bcrosby007Commented:
You could used a scheduled task to stop services at 12, then have the backup run at 12:15 or something.

http://forum.soft32.com/win4/make-scheduled-task-start-stop-service-ftopict218376.html 

Just make sure you create a scheduled task to restart the services then.
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ryan eIT ManagerAuthor Commented:
I tried ntbackup last night to backup the files.  I'm going to try and do a restore on my test server.  I'll keep you posted

ryan

ps thanks for all the advice
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bcrosby007Commented:
good luck. Open files are a pain to back up!
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ryan eIT ManagerAuthor Commented:
Would you see any problem with me running ntbackup and then running the backup exec exchange tool?
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bcrosby007Commented:
NTbackup doesnt back up open files. That is the major difference. Plus Backup exec is more robust. I only use ntbackup in emergency situations.
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ryan eIT ManagerAuthor Commented:
What version of backup exec do you use?
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ryan eIT ManagerAuthor Commented:
Do you think if i choose on the backupexec manager to "copy the files" it will backup the databases and logs?
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bcrosby007Commented:
I am on 10.d.
It should back up the files. If you are trying to back up the logs files as well, make sure you put them higher in the resource order.
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ryan eIT ManagerAuthor Commented:
If you go to backp exec and you try to run a restore and you select the mtbdata and the logs folder does it show your files?
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bcrosby007Commented:
No. I dont try to back those files up. I just use the Exchange Agent to get the Store.
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ryan eIT ManagerAuthor Commented:
ah i gotcha.  If you were asked to do restores for auditing purposes what would you do?
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bcrosby007Commented:
So as not to interfer with your current Domain Exchange, I would restore to a seperate server.

http://technet.microsoft.com/en-us/library/bb125016.aspx 
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jlubinskyCommented:
The steps that I take to back up databases and reduce the amopunt of down time is this:

1. Stop the database service
2. Take a snapshot of the hard drive that the database resides on, mounting to an unused drive letter.
3. Start the database service
4. Backup the raw files from the snapshot.

In Backup exec 10+ you can run a pre-backup script that can take care of steps 1,2, and 3.

I will attach a script that I use for an Oracle DB...



 

backupsnapshot.txt
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jlubinskyCommented:
...By the way, the snapshot process takes less than 90 seconds.
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abhaighCommented:
configure backup exec to use the shadows

then you should be able to backup the open files you are after without a problem
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