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What is the difference between ARCServe VSS and the Backup Agent for Open Files

Posted on 2008-10-28
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Last Modified: 2012-06-27
We are installing ARCServe 12 on our network and I want to makes sure open files get backed up.
There is suprisingly little documentation on the CA site about what clients to install where for which purposes.
I need to know if I need the Backup Agent for Open files or just the Windows Client Agent.

I see in the VSS options on the server console that I have the option to enable VSS to back up open files.
Does this allow me to back up open files with the Windows Client alone or do I need to have the Open files agent.

Lastly,  if I do need the Open Files agent should I leave the Windows Client Agent installed along side the Open Files agent, or does it need to be uninstalled first?
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Question by:skykingjwc
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Expert Comment

by:seesa
ID: 22821815
Hi,

First, the client agent for windows would allow you to backup remote machines with a better throughput and not put too much strain on your network usage.

The Open file for Windows would let you backup the "open files" as the name suggests.

It is not necessary to uninstall the client agent before installing the open file agent. But a point to be noted , open file agent might ask you to re-boot the server after installation.
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by:skykingjwc
ID: 22822326
Ok so the Windows Client Agent does not handle open files, I got that.

So where does the USE VSS option when setting up the job come into play?

It says that VSS enabled agents will pick up on this setting and allow the backup of open files.
Does this mean that the regular client agent is not VSS enabled and the open files agent is ?
If that is the case then I would need the Open Files agent for this option to actually do anything.

This should be the last of my questions.
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Accepted Solution

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seesa earned 500 total points
ID: 22824155
Exchange writers would be the ones that make use of the VSS writers and not all open files.
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Expert Comment

by:seesa
ID: 22842359
Any further clarifications?
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Author Closing Comment

by:skykingjwc
ID: 31510732
Sorry been a little busy.   Thanks for the help.
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