Outlook 2003 - unable to display the Inbox folder
Posted on 2008-10-28
I have one user that is unable to display the emails in the root of her Inbox when using the Outlook 2003 client. All sub-folders and emails in those sub-folders can be displayed. The display pane to the right just says "Unable to display the folder." She can use the web client and see the emails in the folder and I can add her mailbox to my Outlook client and see everything. I have tested on another laptop with a fresh XP Pro OS install and Office 2003 and can duplicate her issue. I have tested on another laptop with a fresh XP Pro OS install but using Office 2007 and do not experience the problem. I cannot currently support the use of Office 2007 because of other application integration issues. Any ideas??