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KoenFlag for Belgium

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Outlook calendar freezing and eating CPU and MEM

Ok, here's the situation:

I have a user running outlook 2007 on exchange 2005 server. When he clicks on his calendar. Outlook freezes taking 50% utilization (on a dual core) and MEM starts to build up.
I have tried about everything in the book, to try and fix it, here's a summary:
- launched outlook with about any swithc possibel (clean free/busy, resetfolders, all of them)
- installed a brand new pc
- deleted all items from his calendar
- deleted the calendar
- followed the MSFT article described here : http://support.microsoft.com/kb/318656/en-us

To make matters worst, note the following:
His webmail and PDA work like a charm.
On the new machine I logged in (so my AD profile, being exchange admin) and launched his outlook (his mailbox but with my pw), it works fine. I log out, he logs in, outlook hangs

Any thoughts?
thank you

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JohnGerhardt
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Have you recreated the mail profile?
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ASKER

I have given this user a brand new computer...that did involve creating a new profile on the new laptop, yes
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Koen
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Glad to hear that you have found a solution.. Thanks for posting it too..!