Solved

BAD_POOL_CALLER on a brand new Win 2003 server.

Posted on 2008-10-28
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Last Modified: 2012-05-05
I have recently built up a new server and have installed Server 2003 on the system.  While running Windows update, the system require a reboot.  Upon rebooting, the unit crashed with the BSOD.  I have searched around and have seen that this means bad memory or bad drivers.  I have ran Memtest on all of the memory, and they pass with flying colors.  I do not know how to read the technical stop errors, so hopefully someone can help me out.  The stop message is as follows:

Stop: 0x000000C2 (0x00000007, 0x0000121A, 0x00000000, 0x8B87F7C0)

Any assistance on this one is greatly appreciated.
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Question by:cbaytech
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Expert Comment

by:KCTS
ID: 22822635
Typically its a driver issue - make sure you have the latest drivers installed for your system.
http://support.microsoft.com/kb/265879 give some advice on identifying the driver if its a non-essential driver try disabling the device until you can source an updated driver.
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Author Comment

by:cbaytech
ID: 22822775
I guess where I am getting hung up on is that I do not know how to use the debugger that is in the article.  Is that a utility that is installed with Windows?
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Author Comment

by:cbaytech
ID: 22830287
Any advice on how to use the debugger?  The Microsoft KB article is unclear to me.  Thanks.
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Author Comment

by:cbaytech
ID: 22843311
Ok, well I figured out how to use the debugging tool on my own.  Attached is the latest minidump file which I have ran through the debugger.  Thoughts??
BSOD.TXT
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Author Comment

by:cbaytech
ID: 22853832
Well, it has been 3 1/2 days since I have last heard anything, so I am assuming this thread is no longer being looked at?
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Accepted Solution

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cbaytech earned 0 total points
ID: 22879424
After fumbling around with this one, on my own, it turned out to be a corrupt UltraVNC driver.  Removed and reinstalled, tested fine.
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