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Outlook 2003 SMTP error 0x80042109 and windows updates.

Posted on 2008-10-28
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Last Modified: 2012-05-05
Network description: Windows XP SP2 and SP3
Sonicwall Firewall with enforced McAfee clients
Outlook 2003
Smartermail v4 server
Outgoing port:25
Incomming port:110

Within the last week, I have started seeing issues with outlook 2003 users receiving SMTP error 0x80042109.  The strange thing is, only some of the computers on the network started having this problem.  After some troubleshooting I found that, the linking factor between the non-working computers seemed to be windows updates, most notably Windows security update KB958644.  After applying this update it looked as if the problem was fixed, however within a day the issue returned to many of the computers with the applied update and sprung up on a few other computers on the network.  My next move was to update the trouble PC's with XP SP3, on some of the computers this worked and on others it did not.  Upon further research I found one more update that worked on a few on the trouble machines, Windows XP update KB951978, however this does not appear to be the solution since there are a few computers where after this update is applied problems still persist.  I was wondering if anyone else had experienced this problem recently, the posts on the internet a few and scattered, but I figure if this is a somewhat common issue that there might be an answer out there.

Thanks
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Question by:johnbrescia
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5 Comments
 
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Expert Comment

by:andrew_aj1
ID: 22822834
Try out the solution in the third post here:
http://groups.google.com/group/microsoft.public.outlook/browse_thread/thread/a505176954b7c65a
I hope this helps. Good luck
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Expert Comment

by:Will Szymkowski
ID: 22822900
I have seen similar error messages to this. Do you have all of the office patches/updates applied i.e. Office Services Pack 3?

Take a look at this link as it might shed some insight.
http://www.salocin.com/weblog/archives/000309.html
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Author Comment

by:johnbrescia
ID: 22822921
Thanks for the quick reply Andrew...

I was thinking that would be my next step, but what could have couruptted over 10 PC's outlook files?
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Author Comment

by:johnbrescia
ID: 22822949
Thanks Spec01:

Yes all updates are applied on the touble computers...

And there are computers on the network (most notably mine) that do not have SP3 on them yet and are fine.
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Accepted Solution

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johnbrescia earned 0 total points
ID: 22844831
Turned out it was a combo of Microsoft Update, and an error by the data center that hosts my email... Issue resolved.  Thanks for the input.
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