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Export Site Collection to a new MOSS Farm

Posted on 2008-10-28
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Last Modified: 2013-11-30
I have exported a site collection and then imported the collection to a new site collection in a new farm using the same user profile and import from the same domain. I cannot for some reason get any users validated on the new site collection. The farm admins group works fine and I can login using creditials of an admin user but when adding other users to the site collection they cannot get access and looking in the IIS logs the error is a 401 access denied.

We had some issues with the import which then the developer recreated the usercontrol for the new site collection since it didnt make it over. Also our master page is customized and that did not come over seemlessly either. The customized master page has code which determines your user audience and then give you a different look and feel using CSS based on your user ID.

I need to know how I can fix the 401 error in the new site collection. If more information is needed please ask.
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Question by:Remixkidd
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4 Comments
 
LVL 51

Expert Comment

by:Ted Bouskill
ID: 22828637
If you're customizations were deployed using "Sharepoint Deployment Solutions" you can run into many problems like this.  If they are deployed properly they are included in the backups.

By the way, did you do a backup/restore or export/import?  (There is a difference)
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Author Comment

by:Remixkidd
ID: 22830745
I did an export/import of the site collection. It errored on the customized theme. Should I have done a backup and restore? I am very confused with this and I knew that the customization would cause problems but not like this. The site is functioning properly but I cannot get users working without farm admin rights. Let me know your thoughts. I really need to get to the bottom of this for the customers sake. I also need to find a way for them to deploy safely in the future which is not going to work seemlessly I see.
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LVL 51

Expert Comment

by:Ted Bouskill
ID: 22837790
I'd recommend you try a backup restore.
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Accepted Solution

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Remixkidd earned 0 total points
ID: 22851484
Tried that and didnt work. I did however fix the problem by deleting all audiences created in the new environment and then my users were able to login to the new environment. Not sure why that stopped the authentication but it works now! :-)
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