Email randomly deleted - HELP!
Posted on 2008-10-28
Ok, we recently switched from a POP server to an Exchange 2007 server. In addition, at the same time all of our corporate office switched to Office 2007. Out of all of these people, only one is having a problem (the CFO no less). Here it is:
Every Monday morning for the past 8 weeks, he comes in, logs into Outlook and it promptly deletes the last two weeks of email. Not the OLDEST TO WEEKS, THE MOST RECENT! Every singles monday morning, the most recent two weeks. Now, I've checked every single exchange setting, he is on defaults like everyone else. I had him log into webmail last monday prior to outlook, and all his mail was there, but when he opened outlook, and it pooped up for his exchange password, he could see all his mail sitting there just like it was on friday. Once he typed in his password and hit enter, the most recent two weeks disappeared. It appeared at first it was always moving it right to deleted items. But it is also possible that twice the were just completely gone. I have checked every AutoArchive setting. It is NOT set to delete aged emails, or anything of the sorts. I even deleted his outlook profile, .ost file and reinstalled Outlook, but it didn't help.
Now, just this week it did it on monday, and then again on Thursday. Today, it wiped out the most recent 5 days. So, now what was once a monday morning (and still is) is turning into something very random. PLEASE help. I'm at a loss for what this could be!!