Can connect to network but cannot browse internet
Can connect to network but cannot browse internet on IE or Firefox
I'm running Win XP Pro SP2, Internet Explorer 7, Firefox 3.0.3
Ive removed winsock and added it back, Ive ran spyware and antivirus tools, Ive did "netsh int ip reset resetlog.txt" but with no luck. I can see other computers on the network and ping GRC. Ive put a Ubuntu live CD and was able to browse the internet so i know it has to be software related. I tried to roll the system back but I'm having problems for some reason it says incomplete restore on several different restores.
Any suggestions?
Not on a proxy either.
I'm running Win XP Pro SP2, Internet Explorer 7, Firefox 3.0.3
Ive removed winsock and added it back, Ive ran spyware and antivirus tools, Ive did "netsh int ip reset resetlog.txt" but with no luck. I can see other computers on the network and ping GRC. Ive put a Ubuntu live CD and was able to browse the internet so i know it has to be software related. I tried to roll the system back but I'm having problems for some reason it says incomplete restore on several different restores.
Any suggestions?
Not on a proxy either.
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actually yes i run avg ive disabled the active shield but i still couldnt get online... ill try to uninstall it.
I ran superantispyware, avg, smitfraudfix, combofix
I ran superantispyware, avg, smitfraudfix, combofix
ASKER
I uninstalled AVG and it fixed the problem... I guess this is a known issue?
ASKER
Wow impressive insite
easyworks--Well, those are reputable antimalware programs.
One last thing on the malware angle would be to run HiJackThis and post the log here if you need help in analysis.
http://www.download.com/Trend-Micro-HijackThis/3000-8022_4-10227353.html
Did you try the fix to System Restore? I do not think there is anything you can do to fix the old restore points, but it should allow SR to work in the future.
How to fix the browsing problem... There are the additional commands suggested. And you could try IE Tools|Internet Options|Advanced tab|Reset. (though I do not think that has much to do with Firefox)
One last thing on the malware angle would be to run HiJackThis and post the log here if you need help in analysis.
http://www.download.com/Trend-Micro-HijackThis/3000-8022_4-10227353.html
Did you try the fix to System Restore? I do not think there is anything you can do to fix the old restore points, but it should allow SR to work in the future.
How to fix the browsing problem... There are the additional commands suggested. And you could try IE Tools|Internet Options|Advanced tab|Reset. (though I do not think that has much to do with Firefox)
easyworks--Glad to hear the good news.
Your and my last posts crossed. I do not know how "well known" the AVG issue is, or what AVG did to cause it or is doing to fix it, but it has come up in at least five threads in the last week. So far I seem to be the only one suggesting disabling AVG when the problem arises.
Your and my last posts crossed. I do not know how "well known" the AVG issue is, or what AVG did to cause it or is doing to fix it, but it has come up in at least five threads in the last week. So far I seem to be the only one suggesting disabling AVG when the problem arises.
easyworks--I am sure you will be interested in the questioner's comment in this thread
https://www.experts-exchange.com/questions/23854834/Cannot-access-Internet-through-IE-cannot-update-AVG-and-cannot-run-the-Spywareblaster-update.html?anchorAnswerId=22825558#a22825558
https://www.experts-exchange.com/questions/23854834/Cannot-access-Internet-through-IE-cannot-update-AVG-and-cannot-run-the-Spywareblaster-update.html?anchorAnswerId=22825558#a22825558
ASKER
Yeah, I'm looking into fixing the MS restore but that's a different issue i really appreciate the insight into this problem. Ive ran the hijackthis and had it analyzed but didn't find anything except wingames which has a couple banner adds that come with it but its ok except for that.
ASKER