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Print quality when printing to a Konica Bizhub Pro C500 using Fiery driver

Posted on 2008-10-28
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Last Modified: 2012-05-05
An employee brought to my attention yesterday that a document was pixelated when printed from workstation 2 compared to how it looked when he printed it from workstation 1.

I installed the same Fiery X3e 50C-K v1.0 printer driver onto workstation 2 but no improvement in the print quallity of the document. The document is a PDF file with graphics. The pixelation isn't horrible but it's noticeable.

Workstation 1 is a more beefed-up PC than workstation 2, and possibly also has a better video card (I'll be verifying this later today and comparing specs), but they're both running XP Pro. I'm wondering what else I can look at improving on workstation 2 to resolve this print quality problem.

Could the onboard video card, for example, contribute to print quality limitations? Thanks.
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Question by:WineGeek
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sublifer earned 500 total points
ID: 22823415
Check the Print Quality options on the user's printer properties.  Sounds like he may have it in draft mode.  

I wouldn't think the video card should be an issue but I would at least make sure it is displaying better than 8-bit color.
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by:WineGeek
ID: 22831765
I just realized that the better print quality samples are coming from Acrobat 8 while the poorer quality prints are coming from Acrobat 7. Once I have  them apples-to-apples I'll go from there but for now I"m blaming it on the different versions. Thanks.
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by:sublifer
ID: 22835409
Thanks for the grade and glad to be of help.
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