Solved

LCS on blackberry

Posted on 2008-10-28
5
542 Views
Last Modified: 2013-11-29
I have blackberry server & we use Live communication server 2005 . I am working on a project to integrate Blackberry with LCS we have suceeded almost 90 % . the oly problem is the LCS works for some user & does not work for some from the BB client . It works fine from the windows client .
I am using communicator web access  using https protocol .The users which  do not work are able to work from CWA .
It gives the error " server not found " . for some it works well .
Please help . I am struck
0
Comment
Question by:anupnellip
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
  • 2
5 Comments
 
LVL 63

Expert Comment

by:SysExpert
ID: 22836631
You need to dump the config info of each BB and see what the differences are

It could be version of the software/ firmware installed, or it may be Phone dependent.

Upgrade firmware of all phones and compare working vs. non working as well as any relevant settings.


I hope this helps !
0
 
LVL 10

Author Comment

by:anupnellip
ID: 22839223
It is not phone dependent as the user that works can log in from any device , but the one that does not cannot login from any blackberry device
0
 
LVL 63

Expert Comment

by:SysExpert
ID: 22847191
THen you need to compare BES server settings as well as Exchnage setup settings and AD of the 2 different users.


I hope this helps !
0
 
LVL 10

Accepted Solution

by:
anupnellip earned 0 total points
ID: 23938903
Dear all ,
 I solved this issue . It was really strange . The users who where having problem where having multiple phone numbers seperatig them with a coma . removing the coma from the telephone field in users property in AD solved th issue .

I don't know why was this issue , but it is solved now

R
ANUP  
0
 
LVL 63

Expert Comment

by:SysExpert
ID: 23941149
Glad you got this resolved !

0

Featured Post

Optimize your web performance

What's in the eBook?
- Full list of reasons for poor performance
- Ultimate measures to speed things up
- Primary web monitoring types
- KPIs you should be monitoring in order to increase your ROI

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Email signatures have numerous marketing benefits. Here are 8 top reasons to turn your email signature into a marketing channel.
Resolve Outlook connectivity issues after moving mailbox to new Exchange 2016 server
This video shows how to remove a single email address from the Outlook 2010 Auto Suggestion memory. NOTE: For Outlook 2016 and 2013 perform the exact same steps. Open a new email: Click the New email button in Outlook. Start typing the address: …
Many of my clients call in with monstrous Gmail overloading issues with Outlook. A quick tip is to turn off the All Mail and Important folders from synching. Here is a quick video I made to show you how to turn off these and other folders in Gmail s…
Suggested Courses

628 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question