Need OLE sound File to play in Outlook

I have a Palm 700wx that I am trying to configure for one of our VP's.  The issue is that when he makes a voice recording on his phone and syncs it with outlook it shows up in the Notes section fine.  However, when you open up the note you see a speaker icon that you should be able to double click and have it play through on your computer.  This does not work.  This had worked at one time but does not anymore.  I went to the properties on the file that I tried to play and it says the file is a Sound(OLE2) file.  I am not quite sure what this means or what program it is supposed to open with.  If I could find that out I think my problem would be solved.  Any help would be appreciated.

Thanks
judsoncollegeAsked:
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David LeeConnect With a Mentor Commented:
Got it.  I was thinking about a voice note in an email.  Sorry for the confusion.  

I did some more research on the issue and found this from one of the Windows Mobile MVPs.  Seems like it's a known issue.
http://www.eggheadcafe.com/software/aspnet/29949284/voice-notes-not-playing-i.aspx

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David LeeCommented:
Hi, judsoncollege.

The file should be a .wav file.  If you save the file to the file system does it play from there?  Do other .wav files play ok?
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judsoncollegeAuthor Commented:
BlueDevilFan,

I tried going into the Mobile Device under My Computer and tried saving the Note directly to the desktop.  when i go to open it, it tries to open with Word.  Word opens and you see a gray background.  I checked under the File Types tap and the PWI file type.  It states that it is an InkWriter/Note Taker/Notes Document.  This is as far as i have gotten.  I tried changing the program to Media player but that did not seem to work either.
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David LeeCommented:
You can't save the embedded sound file to the file system from the note in Outlook?  
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judsoncollegeAuthor Commented:
Maybe I am confused, but I was able to save it to the desktop from the mobile device.  When I opened the file from the desktop it opened up with microsoft word but nothing happened.  Is this what you were asking?  If not could you clarify?
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judsoncollegeAuthor Commented:
As far as outlook goes I cannot save it directly from outlook
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