Need OLE sound File to play in Outlook

Posted on 2008-10-28
Last Modified: 2009-04-04
I have a Palm 700wx that I am trying to configure for one of our VP's.  The issue is that when he makes a voice recording on his phone and syncs it with outlook it shows up in the Notes section fine.  However, when you open up the note you see a speaker icon that you should be able to double click and have it play through on your computer.  This does not work.  This had worked at one time but does not anymore.  I went to the properties on the file that I tried to play and it says the file is a Sound(OLE2) file.  I am not quite sure what this means or what program it is supposed to open with.  If I could find that out I think my problem would be solved.  Any help would be appreciated.

Question by:judsoncollege
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
  • 3
LVL 76

Expert Comment

by:David Lee
ID: 22829467
Hi, judsoncollege.

The file should be a .wav file.  If you save the file to the file system does it play from there?  Do other .wav files play ok?

Author Comment

ID: 22831463

I tried going into the Mobile Device under My Computer and tried saving the Note directly to the desktop.  when i go to open it, it tries to open with Word.  Word opens and you see a gray background.  I checked under the File Types tap and the PWI file type.  It states that it is an InkWriter/Note Taker/Notes Document.  This is as far as i have gotten.  I tried changing the program to Media player but that did not seem to work either.
LVL 76

Expert Comment

by:David Lee
ID: 22832234
You can't save the embedded sound file to the file system from the note in Outlook?  
Three Reasons Why Backup is Strategic

Backup is strategic to your business because your data is strategic to your business. Without backup, your business will fail. This white paper explains why it is vital for you to design and immediately execute a backup strategy to protect 100 percent of your data.


Author Comment

ID: 22832338
Maybe I am confused, but I was able to save it to the desktop from the mobile device.  When I opened the file from the desktop it opened up with microsoft word but nothing happened.  Is this what you were asking?  If not could you clarify?

Author Comment

ID: 22832579
As far as outlook goes I cannot save it directly from outlook
LVL 76

Accepted Solution

David Lee earned 500 total points
ID: 22857201
Got it.  I was thinking about a voice note in an email.  Sorry for the confusion.  

I did some more research on the issue and found this from one of the Windows Mobile MVPs.  Seems like it's a known issue.


Featured Post

Free Tool: Subnet Calculator

The subnet calculator helps you design networks by taking an IP address and network mask and returning information such as network, broadcast address, and host range.

One of a set of tools we're offering as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
Desktop in File-open on Excel 7 33
RPC Proxy can't be pinged 4 26
Tricky Shapes formula 3 16
Would like to change date on excel 6 11
This article lists the top 5 free OST to PST Converter Tools. These tools save a lot of time for users when they want to convert OST to PST after their exchange server is no longer available or some other critical issue with exchange server or impor…
In this step by step procedure, you will come to know the details of creating an Outlook meeting in 2007, 2010, 2013 & 2016.
The viewer will learn how to simulate a series of coin tosses with the rand() function and learn how to make these “tosses” depend on a predetermined probability. Flipping Coins in Excel: Enter =RAND() into cell A2: Recalculate the random variable…
The viewer will learn how to create a normally distributed random variable in Excel, use a normal distribution to simulate the return on an investment over a period of years, Create a Monte Carlo simulation using a normal random variable, and calcul…

756 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question