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Need OLE sound File to play in Outlook

Posted on 2008-10-28
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Last Modified: 2009-04-04
I have a Palm 700wx that I am trying to configure for one of our VP's.  The issue is that when he makes a voice recording on his phone and syncs it with outlook it shows up in the Notes section fine.  However, when you open up the note you see a speaker icon that you should be able to double click and have it play through on your computer.  This does not work.  This had worked at one time but does not anymore.  I went to the properties on the file that I tried to play and it says the file is a Sound(OLE2) file.  I am not quite sure what this means or what program it is supposed to open with.  If I could find that out I think my problem would be solved.  Any help would be appreciated.

Thanks
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Question by:judsoncollege
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8 Comments
 
LVL 76

Expert Comment

by:David Lee
ID: 22829467
Hi, judsoncollege.

The file should be a .wav file.  If you save the file to the file system does it play from there?  Do other .wav files play ok?
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Author Comment

by:judsoncollege
ID: 22831463
BlueDevilFan,

I tried going into the Mobile Device under My Computer and tried saving the Note directly to the desktop.  when i go to open it, it tries to open with Word.  Word opens and you see a gray background.  I checked under the File Types tap and the PWI file type.  It states that it is an InkWriter/Note Taker/Notes Document.  This is as far as i have gotten.  I tried changing the program to Media player but that did not seem to work either.
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LVL 76

Expert Comment

by:David Lee
ID: 22832234
You can't save the embedded sound file to the file system from the note in Outlook?  
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Author Comment

by:judsoncollege
ID: 22832338
Maybe I am confused, but I was able to save it to the desktop from the mobile device.  When I opened the file from the desktop it opened up with microsoft word but nothing happened.  Is this what you were asking?  If not could you clarify?
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Author Comment

by:judsoncollege
ID: 22832579
As far as outlook goes I cannot save it directly from outlook
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LVL 76

Accepted Solution

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David Lee earned 2000 total points
ID: 22857201
Got it.  I was thinking about a voice note in an email.  Sorry for the confusion.  

I did some more research on the issue and found this from one of the Windows Mobile MVPs.  Seems like it's a known issue.
http://www.eggheadcafe.com/software/aspnet/29949284/voice-notes-not-playing-i.aspx

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