Simple Web Based Helpdesk Application
Posted on 2008-10-28
I'm looking for a simple,free, web based helpdesk style application. Basically, the workflow i want to achieve is a user logs in, selects a department, has a subject and message, and when its submitted is automatically forwarded to an email address. When that message is replied to via email, i want that action added to the ticket automatically.
I have seen several that might be able to do this, but usually lack one feature, or is terribly expensive.
thanks in advanced.