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Another program is visible when I open up an Excel document in a Citrix Session.

Posted on 2008-10-28
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Last Modified: 2012-05-05
A user ,who is on an HP Thin Client, can see another program when she opens up an excel document. It's like the program open behind it melts into Excel.  If she keep clicking in the boxes it goes away, in fact that is the only way it goes away.  We have Citrix Presentation Server 4.5. This only happens when she opens up Excel ontop of another program. Any help would be much appreciated.
excel-program-issue---Sarah.JPG
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Question by:bauerbuilt
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KrAzY earned 250 total points
ID: 22828446
I've seen some odd issues with Excel and "drawing" issues.  The fix we found was hotfix 40 post RU02: PSE450R02W2K3040:

http://support.citrix.com/article/CTX117596

or you can try RU03:

http://support.citrix.com/article/CTX115626

Typically drawing issue are fixed with Citrix Hotfixes/Rollups.



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