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Problem adding HP 2600n printer to a Windows 2008 x64 server

Posted on 2008-10-28
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Last Modified: 2012-05-05
The server is Windows 2008 x64 standard and client OS is XP Pro SP2 and SP3. All patches, services packs and updates have been applied to all equipment so they are up to date (as of 10/28/08).

I am trying to add a HP Color Laserjet 2600n printer on to the print server. It is a network printer. I have loaded the latest HP print drivers for the printer (ver 6.2.1.0) for both x64 and x32.

I can successfuly print documents (test pages and application data) from the server. When I attach the printer to a XP client, it looks to attach properly however when I attempt to look at the properties via the XP client I get a pop up about needing to install the x32 drivers in order to see the advanced options. I have done so and can see the properties. If I attempt to print something at this point from the PC I get the fatal error message and it shuts down the printer properties and kills the start bar and finally the start bar (explorer service) starts back up. The x32 and x64 drivers were obtained from HP's web site just today (most recent). When I do print from the client the job does appear to make it to the print server print que however nothing is printed yet I can still print directly from the server. I have reinstalled the printer and driver so many different ways based on all the suggestions I have found on this forum to include the client pushing the x32 drivers up to the server and still get the same results. Critical error, client explored shuts down and restarts and nothing ever prints.

Any suggestions.
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Question by:japato
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tigermatt earned 500 total points
ID: 22862618

You will find that the 2600n printer is defined as a 'Host Based printer' and is not supported for installation on a server and then being shared out. To tell you the truth, my home printer is a 2600n which is being shared from a Server 2003 x32, however there is no 2008 driver support for the 2600n as of yet, which makes it even more difficult to get this working properly.

You could try to get this to work by installing a direct link to the 2600n IP address on the XP printer, when it will ask for the x32 XP driver. Install the driver, then try using the shared printer from the server again and see whether it works this time.

-Matt
-tigermatt
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Expert Comment

by:aarshadaa2005
ID: 24120955
I did try by still the same error is appearing.
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