Go Premium for a chance to win a PS4. Enter to Win

x
?
Solved

Problem adding HP 2600n printer to a Windows 2008 x64 server

Posted on 2008-10-28
3
Medium Priority
?
9,151 Views
Last Modified: 2012-05-05
The server is Windows 2008 x64 standard and client OS is XP Pro SP2 and SP3. All patches, services packs and updates have been applied to all equipment so they are up to date (as of 10/28/08).

I am trying to add a HP Color Laserjet 2600n printer on to the print server. It is a network printer. I have loaded the latest HP print drivers for the printer (ver 6.2.1.0) for both x64 and x32.

I can successfuly print documents (test pages and application data) from the server. When I attach the printer to a XP client, it looks to attach properly however when I attempt to look at the properties via the XP client I get a pop up about needing to install the x32 drivers in order to see the advanced options. I have done so and can see the properties. If I attempt to print something at this point from the PC I get the fatal error message and it shuts down the printer properties and kills the start bar and finally the start bar (explorer service) starts back up. The x32 and x64 drivers were obtained from HP's web site just today (most recent). When I do print from the client the job does appear to make it to the print server print que however nothing is printed yet I can still print directly from the server. I have reinstalled the printer and driver so many different ways based on all the suggestions I have found on this forum to include the client pushing the x32 drivers up to the server and still get the same results. Critical error, client explored shuts down and restarts and nothing ever prints.

Any suggestions.
0
Comment
Question by:japato
3 Comments
 
LVL 58

Accepted Solution

by:
tigermatt earned 1500 total points
ID: 22862618

You will find that the 2600n printer is defined as a 'Host Based printer' and is not supported for installation on a server and then being shared out. To tell you the truth, my home printer is a 2600n which is being shared from a Server 2003 x32, however there is no 2008 driver support for the 2600n as of yet, which makes it even more difficult to get this working properly.

You could try to get this to work by installing a direct link to the 2600n IP address on the XP printer, when it will ask for the x32 XP driver. Install the driver, then try using the shared printer from the server again and see whether it works this time.

-Matt
-tigermatt
0
 

Expert Comment

by:aarshadaa2005
ID: 24120955
I did try by still the same error is appearing.
0

Featured Post

Keep up with what's happening at Experts Exchange!

Sign up to receive Decoded, a new monthly digest with product updates, feature release info, continuing education opportunities, and more.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Possible fixes for Windows 7 and Windows Server 2008 updating problem. Solutions mentioned are from Microsoft themselves. I started a case with them from our Microsoft Silver Partner option to open a case and get direct support from Microsoft. If s…
Resolving an irritating Remote Desktop connection that stops your saved credentials from being used.
This tutorial will show how to configure a new Backup Exec 2012 server and move an existing database to that server with the use of the BEUtility. Install Backup Exec 2012 on the new server and apply all of the latest hotfixes and service packs. The…
This Micro Tutorial hows how you can integrate  Mac OSX to a Windows Active Directory Domain. Apple has made it easy to allow users to bind their macs to a windows domain with relative ease. The following video show how to bind OSX Mavericks to …

886 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question