mcseipsc97
asked on
Converting an ACT database from ACT 6 to ACT 11 and it fails
When converting an ACT6 database into ACT11, "Conversion has been halted with the following message: External component has thrown an exception" we've attempted reindexing database in ACT6, repairing database in ACT6, to no avail.
clicking "details" reveals this:
"An exception occurred changing the schema. Your previous ACT database cannot be converted"
clicking "details" reveals this:
"An exception occurred changing the schema. Your previous ACT database cannot be converted"
Mike Lazarus
I would try this http://www.cornerstonesolutions.com/redflag.html
ASKER
We already found this website as an option. I was hoping there was a way that was free to fix this since we already paid for the software.
Paid for which software?
It looks like the ACT! 6.0 database is corrupt and you'll have to have someone repair it.
The basic methods to try this yourself are http://tinyurl.com/5gs56y and http://tinyurl.com/66bcec
Beyond that, you may need to contact an ACT! Certified Consultant (www.act.com/acc) or ACT! Database Services
It looks like the ACT! 6.0 database is corrupt and you'll have to have someone repair it.
The basic methods to try this yourself are http://tinyurl.com/5gs56y and http://tinyurl.com/66bcec
Beyond that, you may need to contact an ACT! Certified Consultant (www.act.com/acc) or ACT! Database Services
mcseipsc97,
I've heard through the rumor mills that there are a lot of errors upgrading from 6 directly to 2009. As crazy as this sounds I would download and install a copy of ACT! 2008 and try to convert to it. Once that is successful - then install ACT! 2009 and update/convert the ACT! 2008 database.
I bet it works. Let us know
Steve
I've heard through the rumor mills that there are a lot of errors upgrading from 6 directly to 2009. As crazy as this sounds I would download and install a copy of ACT! 2008 and try to convert to it. Once that is successful - then install ACT! 2009 and update/convert the ACT! 2008 database.
I bet it works. Let us know
Steve
ASKER
None of these things worked. We can hire a consulting company to do it all but that defeats the purpose of purchasing the software with the support from ACT in my opinion.
ASKER CERTIFIED SOLUTION
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How did you go?
If you still need it repaired, we now have access to the person who used to do the 3.0-6.0 database repairs for Symantec and Sage...
If you still need it repaired, we now have access to the person who used to do the 3.0-6.0 database repairs for Symantec and Sage...
ASKER
We really didn't get anything accomplished with it. We are going to have the user try to create a new database and re-import it.
You know someone who can help migrate it now?
You know someone who can help migrate it now?
Sure... drop me a message via the Contact form at http://www.glcomputing.com.au/contact.php