tdocekal
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TS Users' Settings -- some not saving
I have installed Server 2003 Standard onto one of my servers, along with Citrix PS 4.5 My staff uses an electronic medical record that consistently has them opening the same files from a share located on our network to put these entries into a patient's chart. On Server 2000, after the user browsed to that folder the first time, the system would remember the last place they opened a file from and the Windows "open" box would default to that location. This isn't happening in 2003 and I was curious if anyone knew why..
Also, I have a Fax installed in the printers list. The fax requires you to set the IP address of the machine in the printer properties before it used the first time. My users are having to reenter the IP each time they fax because the Terminal Server doesn't seem to be willing to store the setting.
I am guessing both these issues are related, and assuming this is a simple rights issue.
Any help anyone could provide me would be greatly appreciated
Also, I have a Fax installed in the printers list. The fax requires you to set the IP address of the machine in the printer properties before it used the first time. My users are having to reenter the IP each time they fax because the Terminal Server doesn't seem to be willing to store the setting.
I am guessing both these issues are related, and assuming this is a simple rights issue.
Any help anyone could provide me would be greatly appreciated
ASKER
Thanks for your reply.
Good question. I just did a test and it does remember the last save location while the user is in the same session. Once I logged out of the session and came back in the last save location was again reset to the "My Documents" folder.
As for the fax, I'm don't think the profiles are getting deleted because the user's settings for Outlook are remaining intact when they exit and start a new session. I don't have anything special configured for their profiles. Anything I could check that would make this easier to diagnose?
Good question. I just did a test and it does remember the last save location while the user is in the same session. Once I logged out of the session and came back in the last save location was again reset to the "My Documents" folder.
As for the fax, I'm don't think the profiles are getting deleted because the user's settings for Outlook are remaining intact when they exit and start a new session. I don't have anything special configured for their profiles. Anything I could check that would make this easier to diagnose?
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As for setting up the FAX, sometimes configurations/settings are saved in the user's profile/registry. Are the profiles getting deleted at logoff? What type of profiles do these users have?