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Microsoft, Wireless Laser Keyboard, 6000 v2.0 Stopped Responding

Microsoft, Wireless Laser Keyboard, 6000 v2.0, has a battery indicator that goes dark a few seconds after changing batteries and will not respond. It's about two months old (30 day warranty!). Is there a fix for this?
Addit'l info: The associated mouse continues to function fine, using Windows XP Tablet.

Kaddict

The shop that sold warrant for 30 days, but I'm pretty sure you could get a replacement from Microsoft (which should at least have a 1 year warranty). I don't know where you could ask such a replacement but will google for that a bit

Kaddict

I found that:

You should call 1 800 852 3543

If you really, really don't wanna phone, try a mail with your situation, the P/N and the S/N to : MSSCSea@microsoft.com

Kaddict

The 800 # posted here is for Microsoft Hardware.. tip to others, don't call there for anything else than microsoft hardware

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Kaddict

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KEWoodside

ASKER

Thanks for diligent effort, Kaddict. I took your advice and went to ms website. FYI, the 800 tel # in earlier solution was not valid for my location.
Have a good night!
KEW

KEWoodside

ASKER

Turns out that the problem was how I was going about re-establishing the connection between the keyboard and the receiver.
The correct procedure is to press and hold the buttons on both the receiver and keyboard simultaneously for about 10 seconds.

Kaddict

Ouch. normally you press receiver once then he goes into research mode for approx 10 sec, then you press once the keyboard connect button.

grats microsoft for yet another standard breaked :)