All Programs in the Start Menu for Users Have Disappeared and Program Association are Gone

Posted on 2008-10-28
Medium Priority
Last Modified: 2013-11-21
Not sure what has caused this but all programs in the start menu have disappeared and program association are no long connected.  Eg docs can only be opened in Wordpad.  

The admin can open all programs and the start menu is fine.

I have reset the permissions on program files and reinstalled Office to no avail.

promon shows SUCCESS for accessing files.

Have reset the permissions on the registry for Office, no dice.

Client needs this fix tonight.  Thanks everyone.
Question by:TX_SCUBA
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Author Comment

ID: 22827807
Loggin on to the server as a user... There is no programs in the start, but when navigating to the program files I can start to open Excel but get the following error.

One of your libraries (stdale32.tlb) is missing or damaged.  Please run setup to install it.

I have reinstalled using change user /install - execute many times.  Restarting each time.

Again all programs are gone and the printer service for terminal server does is not able to find it's path.


Author Comment

ID: 22827904
Ok now I don't the the stdol32.tld error. After fixing with this link http://support.microsoft.com/default.aspx?scid=kb;en-us;296114 

"Object library (l) is missing or damaged" Is the new error  and the above link is supposed to fix it too.

Still don't have any programs in the start menu.


Author Comment

ID: 22828015
Have uninstalled using change user /install

Reinstalled using change user /execute

Same error for the (l) file and after that is passed an error stating the feature has not been installed and the app closes.

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Author Comment

ID: 22828599
Procmon log file, verofe fixing the All User\Application Data permissions.

Now I just have to get Office and the desktop to work.

Author Comment

ID: 22828648
Got the desktop back by fixing folder permission.  Actually all I did was re-apply same permissions to the sub folders.

Now Office apps say the user does not have the rights to install the app.  Promise their installed.  Must be another permission issue.  If you maneuver to the apps on the server drives there are several errors but the the apps run fine.


Accepted Solution

TX_SCUBA earned 0 total points
ID: 22859046
Reapplied the authenticated users group to the default users profile file and this seems to have fixed the issue.  All programs reappeared int he start menu and the programs run just fine.

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