How does one correct a "personal folders not closed properly" error on opening MS Outlook 2003?
This error problem has been recurring, but I do not recall what action may have triggered it. I do know that a Zone Alarm Pro update cause the Anti-Spam component to be invoked on each opening of MS Outlook, and that I am running McAfee SpamKiller. I do not recall having made any changes to the MS Outlook options prior to the problem occuring for the first time. The attached file provides a narrative descrition, in more details. Any assistance in resolving this vexing problem would be greatly appreciatied. Thanks, in advance, for any help/advice. Bruce
OutlookErrorOnOpening-080919.doc
OutlookErrorOnOpening-080919.doc
John
I am not sure what would cause this problem. However, when I have had the odd problem with Outlook 2003, I spoke with Microsoft support, and from these calls, I saved my .PST file (to ensure I don't lose anything), deleted the profile, created a new profile, and then opened the .PST file. This action corrects profile errors; HOWEVER, you lose your email accounts, so you must make a record of your email accounts (and passwords) before doing this. For me, the results have been successful. .... T
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Hi war1: Thanks for the excellent comprehensive "slipstick" source. Of the many potential solutions offered there, I had already disabled the "empty deleted items folder on closing" option. However, I had not disabled the ZA Pro anti-virus feature or the anti-spam filter on incoming emails features. This program had been recently upgraded and added those features. On disabling those two features, the problem appears to have been resolved. I continue to use NIS 2008 anti-malware features, apparently without any deleterious impact on MS Outlook 2003. Appreciatively, Bruce
Bruce, glad you found the source of what was keeping Outlook from closing.