Solved

How does one correct a "personal folders not closed properly" error on opening MS Outlook 2003?

Posted on 2008-10-28
4
268 Views
Last Modified: 2011-10-19
This error problem has been recurring, but I do not recall what action may have triggered it.  I do know that a Zone Alarm Pro update cause the Anti-Spam component to be invoked on each opening of MS Outlook, and that I am running McAfee SpamKiller.  I do not recall having made any changes to the MS Outlook options prior to the problem occuring for the first time.  The attached file provides a narrative descrition, in more details.  Any assistance in resolving this vexing problem would be greatly appreciatied.  Thanks, in advance, for any help/advice.  Bruce
OutlookErrorOnOpening-080919.doc
0
Comment
Question by:R_Bruce_Morris
  • 2
4 Comments
 
LVL 92

Expert Comment

by:John Hurst
ID: 22827941
I am not sure what would cause this problem. However, when I have had the odd problem with Outlook 2003, I spoke with Microsoft support, and from these calls, I saved my .PST file (to ensure I don't lose anything), deleted the profile, created a new profile, and then opened the .PST file. This action corrects profile errors; HOWEVER, you lose your email accounts, so you must make a record of your email accounts (and passwords) before doing this. For me, the results have been successful.  .... T
0
 
LVL 97

Accepted Solution

by:
war1 earned 500 total points
ID: 22828534
Hello R_Bruce_Morris,

This is indicative of some other application keeping Outlook open even after
you think it has closed. See if something here helps:
http://www.slipstick.com/problems/close.htm

Hope this helps!
war1
0
 

Author Closing Comment

by:R_Bruce_Morris
ID: 31511018
Hi war1: Thanks for the excellent comprehensive "slipstick" source.  Of the many potential solutions offered there, I had already disabled the "empty deleted items folder on closing" option.  However, I had not disabled the ZA Pro anti-virus feature or the anti-spam filter on incoming emails features.  This program had been recently upgraded and added those features. On disabling those two features, the problem appears to have been resolved.  I continue to use NIS 2008 anti-malware features, apparently without any deleterious impact on MS Outlook 2003.  Appreciatively, Bruce
0
 
LVL 97

Expert Comment

by:war1
ID: 22832651
Bruce, glad you found the source of what was keeping Outlook from closing.
0

Featured Post

VMware Disaster Recovery and Data Protection

In this expert guide, you’ll learn about the components of a Modern Data Center. You will use cases for the value-added capabilities of Veeam®, including combining backup and replication for VMware disaster recovery and using replication for data center migration.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

What does UTC stand for?  “Coordinated Universal Time” – Think of this as the true time on Planet Earth that never changes with the exception of minor leap seconds here and there to account for the changes in the planet's rotation.   What does th…
Large Outlook files lead to various unwanted errors and corruption issues. Furthermore, large outlook files can also make Outlook take longer to start-up, search, navigate, and shut-down. So, In this article, i will discuss a method to make your Out…
As developers, we are not limited to the functions provided by the VBA language. In addition, we can call the functions that are part of the Windows operating system. These functions are part of the Windows API (Application Programming Interface). U…
Windows 10 is mostly good. However the one thing that annoys me is how many clicks you have to do to dial a VPN connection. You have to go to settings from the start menu, (2 clicks), Network and Internet (1 click), Click VPN (another click) then fi…

911 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

19 Experts available now in Live!

Get 1:1 Help Now