Intermittent issue accessing companyweb on sbs 2003
Posted on 2008-10-28
one of our clients is having issue accessing the companyweb page.
here is the message she gets:
This problem can be caused by a variety of issues, including:
Internet connectivity has been lost.
The website is temporarily unavailable.
The Domain Name Server (DNS) is not reachable.
The Domain Name Server (DNS) does not have a listing for the website's domain.
If this is an HTTPS (secure) address, click tools, click Internet Options, click Advanced, and check to be sure the SSL and TLS
protocols are enabled under the security section.
here is what I did:
1. I am starting the website before she arrives thinking that it was a timeout issue, but it is intermittent. It will work fine in the morning, then it won't work for 10 minutes, then work again.
2. I updated the DNS info. I had a cname pointing to the server. I deleted it and create a A host to point directly to the IP address
3. SHe has the server in her DNS on her workstation
4. she has access to the shares and internet when she gets that error message so this is not an internet issue either
I am not sure what to check anymore as none of my other clients have had an issue like this.
thanks for your help